Partnership Manager, Corporate Engagement

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for designated corporate partners on a daily basis.

• Cultivate partner relationships built on trust, responsiveness, and consistent delivery of services.

• Establish and maintain clear and achievable expectations concerning deliverables, timelines, and outcomes.

• Monitor partner satisfaction, address issues promptly, and escalate any risks to the Account Owner.

• Tailor and implement corporate engagement materials and frameworks for each individual partner.

• Oversee the implementation of partnerships in collaboration with Mission, MarCom, Finance, and Legal departments.

• Track deliverables, milestones, risks, and outstanding items across the assigned partnerships.

• Engage proactively with Account Owners, the Vice President, and internal stakeholders.

• Keep accurate records in the CRM, including communication activities, renewal statuses, and partner health indicators.

• Facilitate Finance and Legal interactions regarding post-closing processes.

• Ensure Account Owners are updated on partner health, relationship dynamics, delivery statuses, risks, and opportunities.

• Record partner feedback, outstanding items, and satisfaction signals to support readiness for renewal.

• Assist in the transition into the renewal phase by preserving relationship knowledge and partnership history.

⛳️ Requirements

• 3–5 years of experience in account management, partnership management, or client services.

• Preferably experience within a nonprofit, corporate social responsibility, or sponsorship setting.

• Exceptional attention to detail and a strong process-oriented mindset.

• Capability to manage a complex portfolio while tracking commitments, deadlines, and relationship intricacies.

• Outstanding written and verbal communication abilities.

• Proficiency in communicating across all levels of seniority.

• Strong understanding of expectation management and strategic judgment in execution.

• Ability to handle competing priorities and deadlines among internal teams and external partners.

• Proficient in CRM systems; experience with Salesforce is preferred.

• Familiarity with the corporate philanthropy, cause marketing, or nonprofit partnership landscape.

• Commitment to the mission of March of Dimes.

• Capability to represent the organization with professionalism and integrity.

🏝️ Benefits

• A diverse workforce that encourages personal and professional growth opportunities.

• A collaborative and supportive work atmosphere.

• Equal employment opportunities provided to all.