Partner Relations Associate

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Act as the primary point of contact for distributors, contractors, utility partners, and internal teams.

• Establish trust-based relationships that encourage program engagement and success.

• Drive projects forward through proactive communication, coordination, and follow-up from submission to payment.

• Provide support for presentations, training sessions, and in-person events that promote program offerings.

• Create and disseminate marketing materials and program communications.

• Assist with applications, project tracking, documentation, and resolving issues.

• Oversee program activities, maintain project databases, and contribute to reporting on participation, performance, and milestones.

• Collaborate with program management, marketing, outreach, rebate processing, and software teams.

• Adjust to evolving program needs, market conditions, and client priorities while ensuring customer service and partner satisfaction.

• Carry out other assigned tasks as needed.

⛳️ Requirements

• Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or a related field, or equivalent professional experience.

• 2–4+ years of experience in energy efficiency programs, account management, customer success, outreach, sales support, project coordination, or a related field.

• Exceptional relationship-building and interpersonal skills with the capacity to communicate effectively with diverse audiences.

• Self-driven to achieve results, with a keen eye for detail.

• Comfortable balancing client-facing duties with administrative and coordination tasks.

• Capable of managing multiple priorities in a dynamic, fast-paced environment.

• Outstanding written and verbal communication skills.

• Proficient in Microsoft Office Suite, particularly Excel, Salesforce, and online application systems.

• Passionate about sustainability, clean energy, and contributing to a positive environmental impact.

• Valid U.S. driver’s license and willingness to travel locally as necessary.

• Experience with utility energy efficiency programs, demand-side management, lighting, building systems, or construction-related fields.

• Background in working with subcontractors, community organizations, or utility clients.

• Successful completion of a comprehensive background check and reference check.

• Pre-employment drug screening may be required, depending on the position.

🏝️ Benefits

• Discretionary annual bonus eligibility

• Three weeks of paid vacation each year

• Paid holidays

• 401(k) retirement plan with employer match

• Medical coverage

• Dental coverage

• Vision coverage

• Parental leave

• Employee assistance program

• Commuter benefits

• Additional supplemental offerings