Partner Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Lead NiCE's partner strategy and business plan for Spain, focusing on partner segmentation, target profiles, and market entry strategies.

• Identify, onboard, and nurture new partners, while also expanding existing partnerships to meet pipeline and revenue objectives.

• Implement joint business plans and conduct regular evaluations with key partners.

• Collaborate with NiCE sales teams in Spain to integrate partners into designated accounts, oversee deal registration, and allocate opportunity responsibilities.

• Promote partner enablement and certification across sales, presales, and delivery for CXone Mpower and Cognigy.

• Strategize and execute joint marketing efforts and demand generation initiatives with partners.

• Consistently apply NiCE's partner program, incentives, and commercial terms.

• Provide regional insights to the International partner leadership team.

• Monitor and report on partner-sourced and influenced pipeline, bookings, active and certified partners, as well as partner satisfaction.

• Report directly to the Director of Partner Sales.

⛳️ Requirements

• At least 5 years of experience in partner, channel, or alliance management within enterprise software, SaaS, cloud, or CX technology.

• Proven track record in recruiting partners and developing them to achieve pipeline and revenue targets.

• Strong grasp of partner commercial models, including margins, incentives, deal registration, and service attachments.

• Comprehensive understanding of the Spanish technology and partner landscape.

• Established network of resellers and integrators is a significant advantage.

• Ability to influence sales, marketing, and product teams, fostering alignment across departments.

• Outstanding communication, collaboration, and relationship-building abilities.

• Self-driven, proactive, and capable of thriving in a dynamic, matrixed environment.

• Fluency in both Spanish and English is required.

• Proficiency in Portuguese or other European languages is a plus.

🏝️ Benefits

• Internal career advancement opportunities across various roles, disciplines, domains, and locations.

• Opportunities for learning and professional development.

• A fast-paced, collaborative, and innovative work environment.