Participant Recruitment Associate – Site Engagement

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Offer recruitment and engagement assistance to clinical trial site personnel

• Facilitate access to client systems, providing recruitment-system credentials, user manuals, and training resources

• Ensure timely communication regarding participant recruitment and share recruitment plans and escalations

• Monitor and manage site-level information while coordinating the completion of tracking data

• Provide updates on key tasks and contribute to study-level PRR reports

• Organize and prioritize various study tasks that support clinical trial systems and processes

• Ensure that assigned tasks adhere to timelines and quality standards

• Identify site personnel who will receive referrals

• Communicate with sites regarding referral/recruitment surveys and the initiation dates for referrals

• Monitor reports to confirm that sites process referrals in a timely manner

• Conduct follow-up on referrals directly with sites

• Recommend pausing referrals as requested by sites or when sites show lack of engagement

• Update systems and escalate issues reported by sites

• Manage and refresh site lists, coordinating formatting with the study-aligned Ecosystem lead

• Collaborate with recruitment colleagues to ensure continuity in planning and feedback

• Adhere to relevant SOPs and guidance documents

• Track documents and processes, including follow-up actions

• Work across various Therapeutic Areas and studies with tight timelines

• Collaborate cross-functionally, share feedback, and propose process enhancements

• Perform administrative tasks, including filing, recording meeting minutes, and note-taking

• Occasionally assist with short-term Patient Recruitment Special Projects

⛳️ Requirements

• BA/BS in biological sciences or a related field in natural sciences/health care, or an equivalent combination of education and experience (such as a degree in a non-science field)

• Basic understanding of clinical research; direct experience at a clinical trial site is advantageous

• Some experience in patient recruitment/retention is necessary

• Exceptional organizational skills

• Strong interpersonal abilities, with a positive, team-focused attitude

• Excellent prioritization and time management capabilities

• Outstanding verbal and written communication skills with both internal and external colleagues

• Proven adaptability and flexibility in adjusting to changing goals and timelines

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and database applications)

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health, dental, and vision insurance

• Opportunities for professional development and continuing education

• Flexible working hours and remote work options

• Supportive and collaborative work environment