Participant Marketing Coordinator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee marketing activities for clinical trial recruitment.

• Facilitate the effective recruitment of complete clinical trial participant panels.

• Implement newsletters in alignment with the brand guidelines.

• Prepare, schedule, plan, and enhance social media calendars and paid advertisements.

• Create or collaborate on participant advertising materials with graphic design professionals.

• Develop geofence campaigns and tailored advertising plans for specific studies.

• Monitor pass-through budgets and billing from sponsors.

• Address participant feedback, inquiries, and concerns.

• Generate innovative marketing taglines for targeted studies.

• Compile and submit IRB packages for advertising content.

• Oversee translation vendors and manage internal translation reviews as necessary.

• Track referral programs, purchase order requests, and invoices.

• Provide visuals to media suppliers.

• Investigate new media suppliers and showrooms.

• Prepare key performance indicators (KPIs) and metrics for participant recruitment.

• Maintain participant target lists for newsletters.

• Assist in the maintenance and development of participant websites, including study landing pages and on-site SEO.

• Ensure adherence to brand guide specifications in advertising.

• Support internal and external meetings and participate in community and networking events.

• Communicate issues and their resolutions to supervisors and managers.

• Uphold participant and sponsor confidentiality while maintaining departmental customer service and quality standards.

• Carry out additional tasks as required by management.

⛳️ Requirements

• Completed High School Diploma.

• One year of relevant experience.

• Strong proficiency in Microsoft Suite.

• Expertise in community management.

• Experience with social media paid advertisements and marketing tools.

• Ability to read and interpret technical documents and industry-specific manuals.

• Proficient in writing advanced reports and correspondence.

• Exceptional negotiation skills.

• Excellent verbal and written communication abilities in both French and English.

• Well-honed interpersonal skills.

• Personal and professional integrity, with proven discretion in handling confidential information.

• Capacity to develop strong, trusting relationships to gain support and achieve desired outcomes.

• Skilled in managing multiple conflicting priorities.

• Must be self-motivated, proactive, and able to identify and anticipate client needs while making implementation recommendations.

• Customer service-oriented and able to thrive in a fast-paced environment.

• Fluency in English is a crucial requirement.

• Ability to work with English study protocols, designs, and clinical research documentation.

• Capability to communicate effectively with employees across Canada and the United States.

🏝️ Benefits

• Health, Dental, and Vision Insurance Plans.

• 401(k)/RRSP with Employer Matching.

• Paid Vacation and Holidays.

• Paid Sick and Bereavement Leave.

• Employee Assistance & Telehealth Programs.

• Training & Development Programs.

• Employee Referral Bonus Program.

• Annual Performance Review.