Outside Sales Representative

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Drive the expansion of company-owned NAPA Auto Parts stores, enhancing customer base, sales, and profits.

• Promote the full range of NAPA products and programs to wholesale customers.

• Collaborate with the local Store Manager to devise strategies aimed at increasing sales.

• Proactively initiate, contact, manage, and develop leads within the local area.

• Identify specific customer needs and align solutions with NAPA’s offerings.

• Work alongside manufacturer representatives to enhance program offerings and boost customer knowledge of product lines.

• Engage customers and maintain their connection through NAPA’s eSales initiatives.

• Conduct educational seminars, clinics, and presentations on NAPA product lines and services.

• Ensure customer satisfaction and provide exceptional customer service, including addressing customer issues, complaints, and inquiries in person or via telephone.

• Set clear expectations, honor commitments, monitor results, and manage accountability.

• Inspect, safeguard, and maintain company assets, merchandise, vehicles, facilities, and personnel.

⛳️ Requirements

• Previous experience in a retail environment or outside sales.

• Over 2 years of experience in a customer-centric role.

• Proven ability to thrive in a quota-driven environment.

• Fundamental selling skills, including preparation for sales calls, managing customer meetings, addressing customer resistance, closing sales, and maintaining accounts.

• Ability to effectively present information in group settings.

• Valid driver’s license with no more than 2 moving violations in the past 4 years is required.

• Bachelor’s degree is preferred.

• Background in the automotive industry is preferred.

• Capability to bend to floor-level shelves and reach upper shelves up to eight feet, utilizing a stool or ladder when necessary.

• Stamina to stand and walk for the duration of the work shift.

• Ability to lift merchandise weighing up to 60 lbs.

• Strong verbal communication and attentive listening skills.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness programs.

• Opportunities for career advancement and professional development.

• Employee discounts on products and services.