Outbound Sales Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make outbound calls to qualified customers and prospects utilizing predictive dialer systems.

• Build rapport with clients and articulate the purpose of the calls.

• Conduct customer qualification and insurance review assessments.

• Verify policy provider, premium amount, coverage level, and policy duration.

• Collect customer data, including age, smoking status, and other qualifying criteria.

• Identify life events or changes in circumstances that present insurance review opportunities.

• Discover customer needs and potential protection gaps.

• Address objections while ensuring a positive customer experience.

• Complete data protection, compliance, and address verification processes.

• Transfer qualified customers to licensed advisers.

• Maintain precise records in the CRM system.

• Meet daily, weekly, and monthly performance objectives.

• Provide high-quality opportunities to the adviser team.

• Contribute to a collaborative, performance-focused remote sales environment.

• Report directly to the Outbound Sales Team Leader.

⛳️ Requirements

• Exceptional spoken and written English communication skills.

• Professional demeanor and confident telephone etiquette.

• Prior experience in outbound sales, telesales, appointment setting, lead generation, insurance, financial services, BPO, or customer service.

• Strong listening, questioning, and relationship-building abilities.

• Capability to follow scripts while engaging in natural conversations.

• Demonstrated skills in handling objections and persuasion.

• High attention to detail and proficient note-taking skills.

• Familiarity with CRM systems.

• Goal-oriented attitude with a commitment to meeting performance targets.

• Dependable work ethic and a professional demeanor.

• Availability to work hours in line with the client's business requirements.

🏝️ Benefits

• Fully remote work from home.

• Long-term career advancement opportunities.

• Encouraging team collaboration.

• Development of sales, communication, and customer engagement skills.

• Rewards based on performance.

• Insight into the insurance and financial services sectors.

• A culture that prioritizes professionalism, customer service, and continuous improvement.