Outbound Sales & Appointment Setter

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct outbound calls to potential members and qualified leads.

• Present healthcare services and health plan options while identifying the needs of members.

• Arrange qualified appointments and follow up with leads.

• Employ effective sales strategies to establish rapport, address objections, and secure appointments.

• Deliver precise information and professional customer service via phone and email.

• Keep accurate records of calls, appointments, follow-ups, and customer interactions.

• Achieve individual and team appointment and performance objectives.

• Adhere to established scripts, procedures, and relevant regulatory and compliance standards.

• Collaborate with team members to ensure a seamless customer experience.

• Execute related administrative and customer service tasks as required.

⛳️ Requirements

• Excellent English communication skills, both written and spoken.

• Prior experience in outbound sales, appointment setting, call centers, collections, or similar positions.

• Strong skills in communication, persuasion, negotiation, and interpersonal interactions.

• Ability to manage objections and effectively counter customer rebuttals.

• Comfortable with a high volume of outbound calls and working towards performance goals.

• Capable of accurately following scripts, procedures, and compliance requirements.

• Knowledge of CRM and sales-tracking systems is an advantage.

• Resourceful, accountable, and possess a strong sense of ownership.

• Creative thinker, highly adaptable, reliable, self-motivated, and confident.

• Strong problem-solving abilities with the capacity to work independently.

• Keen attention to detail and multitasking capabilities in fast-paced environments.

• Excellent organizational skills to manage daily operations effectively.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Familiarity with standard business tools (email, spreadsheets, document management).

• Ability to quickly learn new systems, software, and workflows.

• Capable of accurately following established processes with minimal supervision.

• Available to work during U.S. Eastern Time (New York) business hours and flexible to business needs.

• Interested in long-term career advancements.

• Must be able to undergo a background check.

• Reliable computer with Windows 10 or newer, dual monitors, and high-speed internet access.

• Dependable backup power source (e.g., power bank, UPS, inverter, or generator) for uninterrupted work during outages.

• Professional home workstation that supports uninterrupted remote work.

🏝️ Benefits

• 100% remote work.

• Excellent work environment with opportunities for growth.