Outbound Sales Agent – Appointment Setter

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Perform a high volume of outbound calls to potential customers in the UK utilizing a cloud-based dialing system.

• Professionally and consultatively present the company's premium range of insulation and energy-efficient products.

• Assess sales prospects by recognizing customer needs and challenges related to energy efficiency and insulation.

• Achieve a minimum of two confirmed bookings or appointments daily for the UK field sales team.

• Keep precise records in the CRM, including call notes, customer information, and outcomes.

• Engage in regular training sessions, coaching, and team alignment meetings.

• Adhere to standards for outbound call volume, talk time, compliance, call quality, professionalism, and CRM accuracy.

⛳️ Requirements

• At least one year of demonstrated experience in outbound sales, cold calling, or appointment setting.

• Familiarity with or a strong willingness to learn Hostcomm.

• Exceptional spoken and written English with a clear, professional, and approachable telephone demeanor.

• Strong skills in active listening, handling objections, and consultative negotiation.

• Self-driven, highly resilient, target-oriented, and able to work effectively in a remote, independent environment.

• Proficient in computer usage.

• Hands-on experience with CRM systems and standard office software, such as Microsoft Office or Google Workspace.

• Previous experience targeting the UK residential or commercial B2C/B2B market is advantageous.

• A background or familiarity with home improvement, construction, renewable energy, or insulation industries is a plus.

• A reliable desktop or laptop computer capable of supporting continuous business applications.

• A dedicated high-speed fibre broadband internet connection with a backup solution.

• A high-quality USB headset with a noise-cancelling microphone.

• A quiet, professional, and isolated workspace that is free from ambient background noise.

🏝️ Benefits

• Attractive performance bonuses when booked appointments lead to completed sales.

• Fully remote work under an Independent Contractor Agreement.

• Ongoing training and continuous coaching opportunities.

• Professional development through regular performance feedback.