Outbound Inside Sales Representative

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Manage warm outbound sales opportunities with potential and existing customers; no traditional cold calling involved.

• Employ a consultative sales strategy to identify customer needs and suggest home warranty solutions.

• Quickly establish rapport and align product advantages with customer priorities.

• Address objections effectively and make the ask for the sale.

• Achieve or surpass individual sales, conversion, and activity targets.

• Provide an outstanding customer experience throughout the sales journey.

• Inform homeowners about products, coverage options, pricing, and promotions.

• Accurately document customer interactions and keep customer information up to date.

• Remain informed on products, promotions, contract coverage, processes, and procedures.

⛳️ Requirements

• High school diploma or equivalent is required.

• Minimum of 3 years of inside sales experience, ideally in a high-volume phone sales setting.

• Proven track record of meeting or exceeding sales and productivity targets.

• Strong skills in closing deals and handling objections.

• Proficient in consultative selling with the ability to discern customer needs and sway purchasing decisions.

• Competitive and results-oriented mindset with the persistence to pursue sales.

• Excellent communication and customer service abilities.

• Strong organizational, time management, and attention to detail skills.

• Comfortable working with multiple systems and applications in a dynamic environment.

• Basic understanding of Windows and Microsoft Office applications.

🏝️ Benefits

• Base salary with commission and bonus potential.

• Opportunities for career advancement.

• Competitive compensation package.

• Medical insurance coverage.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Paid time off and sick leave.

• Employee stock purchase program.

• A workplace culture that is inclusive and prioritizes people.