Inside Sales Leader – Mining Aftermarket Parts

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Enhance the capability improvements in achieving quarterly order booking objectives.

• Ensure pricing for aftermarket products aligns with compliance and profitability standards.

• Anticipate future order requirements.

• Address commercial inquiries and RFQs from OEM clients, distributors, and regional sales teams.

• Evaluate product modifications and trends in customer demand.

• Provide precise pricing, delivery, and shipping details.

• Ensure prompt and comprehensive quote responses.

• Implement quarterly and annual price adjustments within the ERP system and inform customers of these changes.

• Complete the setup and pricing for new parts, reactivate dormant parts, and uphold SOX compliance.

• Monitor sales performance for designated accounts and regions.

• Generate weekly tracking metrics for monthly, quarterly, and annual goals.

• Conduct monthly and quarterly forecasting and strategic planning.

• Manage customer rebate programs and guarantee compliance.

• Address customer inquiries, identify replacement parts, confirm pricing, and collaborate with Fulfillment, Engineering, and Services.

• Collaborate with IT to deploy Power BI solutions.

• Manage software license keys and ensure adherence to program policies.

• Monitor orders and discount programs to ensure contract compliance.

• Spearhead demand collaboration initiatives with key customers.

• Lead or assist in the development of process improvements and analytical tools within Mining business functions.

⛳️ Requirements

• Bachelor’s Degree in business administration, operations, engineering, or a related field.

• Exceptional written and verbal communication abilities.

• Strong focus on detail and accuracy.

• High sense of urgency.

• Advanced proficiency in Microsoft Excel.

• Familiarity with Oracle or other ERP systems.

• Understanding of pricing, timely delivery, customer service, and gross margin.

• Technical understanding and ability to swiftly grasp basic product concepts.

• Proven success in a dynamic environment.

• Mindset oriented towards process improvement.

• Global perspective with the capability to navigate various cultures and time zones.

• Ability to influence without direct authority and guide cross-functional teams.

• Aptitude for engaging with stakeholders and customers across different regions.

🏝️ Benefits

• Health benefits.

• Welfare benefits.

• Retirement benefits.

• Annual bonus, if eligible.

• Equal Opportunity Employer accommodation support.