Outbound Customer Advisor – Inside Sales, Digital Medical Products

This is a fully remote position, open to applicants in Germany.

📋 Description

• Articulate the advantages of the memodio application to warm leads, encouraging them to secure a prescription and guiding them through to the final use of the product.

• Offer operational assistance and onboarding for new clients.

• Maintain communication with current customers.

• Diligently record customer interactions in the CRM system and other relevant tools.

• Regularly assess customer feedback and performance KPIs to discover optimization opportunities.

• Work collaboratively with various teams to ensure a smooth and successful customer experience.

⛳️ Requirements

• Proven experience in outbound sales, telesales, or telephone-based customer acquisition.

• Exceptional communication abilities and a persuasive tone over the phone.

• Organized, self-directed work style combined with a proactive approach.

• Genuine interest in digital health solutions and preventative care.

• Strong technical knowledge of performance marketing.

• Background in telephone sales or lead generation.

• Capability to conduct structured conversations and spark interest.

• Familiarity with CRM systems, preferably HubSpot.

• High levels of resilience and motivation.

• Fluency in German, both written and spoken.

• Experience in healthcare or engagement with physicians/medical institutions (an advantage).

• Background in B2B sales or healthcare sales (a plus).

• A brief informal cover letter, current CV, and earliest possible start date are required.

🏝️ Benefits

• Attractive bonus structure: Generous performance bonuses for completed sales, with no upper limit.

• Home-office first: 100% remote – work from any location in Germany.

• Modern equipment provided, including a laptop, headset, and necessary software.

• No cold calling: You will engage with warm leads who have already expressed interest in memodio.

• Work in a creative and agile manner: Your discussions and ideas yield directly measurable outcomes.

• Excellent opportunities for growth in Sales or Business Development.

• Permanent employment contract.