Inside Sales Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate robust customer relationships by identifying needs, delivering prompt support, and guaranteeing a satisfying customer experience.

• Assist the sales process through lead follow-up, opportunity assessment, quotations, proposals, and order management.

• Create both standard and customized proposals, collaborating on pricing and technical specifications with factory, engineering, and commercial teams.

• Propel opportunities through the sales cycle, facilitating order closure, customer account setup, and a smooth transition to operations.

• Collaborate across sales and ABB organizations to enhance relationships, exchange market and competitor insights, and achieve sales objectives.

• Act as a primary contact for customers with urgent and immediate needs.

⛳️ Requirements

• Bachelor’s Degree from an accredited university or college with a minimum of 2 years of relevant work experience, or a High School Diploma / GED with at least 5 years of relevant experience.

• Experience in proposal or quote preparation, sales support, or order administration is highly preferred.

• Basic knowledge of power transmission and distribution products/systems is preferred.

• Previous experience in business-to-business customer support is preferred.

• A Bachelor's Degree in Engineering or another technical field is preferred.

• A certain level of technical expertise in electrical products and services is expected.

• Capability to quickly learn processes and think innovatively.

• Ability to organize tasks and prioritize effectively.

• Confidence in addressing immediate customer needs.

• Comfortable with multitasking and engaging directly with customers.

• Experience collaborating with Operations Teams, Commercial Proposal Managers, Sales Managers, Administrators, Channel Partners, and Manufacturers’ Representatives.

🏝️ Benefits

• Selection between two medical plan options: a PPO plan known as the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Choice of two dental plan options: Core and Core Plus.

• Vision benefits.

• Company-paid life insurance (2X base salary).

• Company-paid AD&D (1X base salary).

• Voluntary life and AD&D options – fully employee-paid up to specified maximums.

• Short Term Disability coverage for up to 26 weeks – company-funded.

• Long Term Disability at 60% of pay – funded by the company; option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – fully employee-paid (including accident insurance, hospital indemnity, critical illness, and pet insurance).

• Paid Parental Leave.

• Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption support.

• Employee discount program.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays.

• Vacation under a flexible time-off policy for salaried exempt positions.

• Remote work model.