Order Processing Administrator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Accurately input customer orders into the ERP or order management system.

• Allocate inventory and verify delivery schedules.

• Address and resolve discrepancies related to pricing, quantities, and addresses prior to dispatch.

• Collaborate with warehouse and courier teams to ensure timely dispatch.

• Proactively inform customers about any delays or partial shipments.

• Maintain organized order records and manage return processes.

• Work remotely from 09:00–17:00 UK time (11:00–19:00 SAST).

⛳️ Requirements

• Previous experience in order processing, sales administration, or data entry.

• Knowledge of an ERP or order management system such as SAP, NetSuite, Sage, or Unleashed.

• Ability to type quickly and accurately with a minimal error rate.

• Proficient written English for customer communications.

• Reliable internet connection and a quiet workspace suitable for UK working hours.

• Experience with e-commerce or wholesale order processes is a plus.

• Familiarity with courier booking platforms is advantageous.

• Basic understanding of stock and inventory principles is beneficial.

🏝️ Benefits

• Fully remote work from home.

• Guidance on necessary equipment.

• Comprehensive induction process.

• Supportive and accessible manager/supervisor.

• Clearly defined daily targets.

• Consistent and predictable work schedule.

• Opportunity to transition into sales support or inventory roles.