Operations Program Manager

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Oversee and manage the complete lifecycle of highly customized commercial and industrial product lines.

• Take ownership of the backlog and execution of intricate, custom manufacturing requests.

• Foster cross-functional collaboration from initial concept through to sales, production, testing, and quality assurance.

• Act as the primary point of contact for designated strategic accounts or projects.

• Coordinate activities across engineering, supply chain, production, and customer interactions.

• Promote alignment between sales, engineering, supply chain, production, and finance teams.

• Monitor engineering deliverables, release of drawings, and change management processes.

• Keep track of the procurement of critical components and address any supply chain delays.

• Align project demand with production capacity and available resources.

• Create schedules, status reports, and dashboards for stakeholders and clients.

• Serve as the customer liaison for updates, change requests, and resolution of issues.

• Identify potential project risks and lead the planning of mitigation strategies.

• Standardize project management methodologies, tools, and templates.

• Act as the single point of contact for quality assurance in low-voltage and medium-voltage projects.

⛳️ Requirements

• A Bachelor’s degree in Mechanical or Industrial Engineering, Operations, Business Management, or a related discipline.

• 5 to 10 years of experience in program management operations within a manufacturing setting.

• In-depth knowledge of product lifecycle processes and complex hardware manufacturing workflows.

• Comprehensive understanding of cross-functional business operations including engineering, supply chain, production, and quality assurance.

• Exceptional communication, organizational, and problem-solving abilities.

• Experience with highly customized or made-to-order products is strongly preferred.

• Proven career ambition with a history of growth and increased responsibilities.

• Basic familiarity with ERP/MRP systems and backlog management tools.

• PMP certification is preferred but not mandatory.

• Knowledge of low- and medium-voltage industrial equipment technologies is a significant advantage.

• Capability to lift up to 50 lbs.

• Ability to manage stress effectively and meet tight deadlines.

• A current passport is required for international travel of up to 25%.

🏝️ Benefits

• A comprehensive and competitive benefits package aimed at supporting employees' well-being, growth, and long-term success.