Operations Partner

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver daily administrative assistance to clients, referral partners, and leads.

• Oversee email communications and follow-ups with prospective referred clients.

• Include the Virtual Assistant in pertinent email replies.

• Enter new leads into the CRM under the correct category.

• Document referral details and link existing Partner contacts to leads.

• Collaborate with team members regarding new referrers not yet added to the CRM.

• Copy and archive original email messages and responses in the contact history under [Email].

• Update lead statuses, including “Referred – Not Spoken with Yet.”

• Generate Lead Nurture follow-up tasks and ensure prompt follow-up, generally within two days.

• Manage calendars, tasks, documents, files, and communications using Google Workspace.

• Assist with scheduling, posting on social media, and providing basic content support.

• Upload invoices and receipts into Xero via HubDoc.

• Utilize Canva and Flipbook HTML for fundamental marketing, presentations, or document needs.

• Aid compliance and supervision processes through precise recordkeeping and established protocols.

• Propose workflow enhancements and practical methods to boost administrative efficiency.

⛳️ Requirements

• A minimum of 1–2 years of experience as an Administrative Assistant, Real Estate Assistant, or in a related role.

• Strong expertise in Google Workspace, encompassing Gmail, Google Drive, Google Chat, Docs, Sheets, Calendar, and Tasks.

• Experience utilizing a CRM and maintaining accurate lead and contact records.

• Exceptional written and verbal communication abilities.

• Keen attention to detail and capability to adhere to established processes.

• Capacity to manage multiple tasks, priorities, and deadlines independently.

• Comfort in handling confidential client, lead, and business information.

• A reliable internet connection and a quiet workspace.

• Availability from 7AM to 4PM MNL time, Monday to Friday.

• Self-provided equipment: Windows 11 Home or Pro computer, 8GB RAM, 512GB HDD/SSD, Intel Core i5 or AMD Ryzen 5 12th generation or newer processor, power backup, external monitor, noise-cancelling headset, webcam, and 40–50 Mbps minimum download and upload speed.

• BIR tax registration/contributions as required.

• NBI or Police Clearance.

• Government-issued ID.

• English proficiency test and personality test.

• Willingness to adhere to IT, security, monitoring, and productivity requirements.

• Willingness to work under an independent contractor agreement governed by Singapore Law.

• Ability to provide professional references.

🏝️ Benefits

• 20 Paid Time Off.

• Referral Bonus - 70 AUD for each successful referral to the Wingman platform.

• Annual Trip.

• Dedicated Support Contact (CSM).

• Access to a Network.

• Opportunities to Upskill.

• Potential for additional contracts, Statements of Work, or expanded workloads.

• High-Impact Projects.

• Flexibility First - complete autonomy in achieving outcomes.

• Advisory Support - HR, Tax, and setup guidance.

• 100% Work-From-Home Contracts.

• Refundable placement payment of AUD 200, returned after 24 weeks subject to the stated conditions.