Head of AI Strategy – Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate Accela’s overarching AI strategy and investment objectives.

• Evaluate AI capabilities and preparedness, ensuring alignment with business objectives, resources, and acceptable risk levels.

• Discover and rank AI opportunities based on their advantages, readiness, data requirements, effort, risk, and costs.

• Set success metrics and advise on initiatives to fund, scale, modify, or discontinue.

• Create categories for AI risks, along with review processes and approval standards.

• Convert legal, regulatory, contractual, and policy obligations into requirements concerning security, privacy, data usage, human oversight, and AI assessment.

• Clarify roles and transitions from experimentation to deployment and eventual retirement.

• Ensure company-wide transparency regarding AI initiatives, tools, stakeholders, investments, dependencies, and risks.

• Offer role-specific training, resources, templates, office hours, and opportunities for peer learning; develop an AI champion network.

• Collaborate with functional leaders to identify skill gaps and establish AI objectives.

• Direct the selection of approved technologies and assess whether to build, purchase, or configure solutions.

• Set technical standards for access controls, activity logs, monitoring, incident response, and ongoing management of AI systems.

• Leverage AI-assisted development and targeted prototypes to validate assumptions.

• Create executive scorecards that encompass adoption, outcomes, quality, reliability, risk, cost, and value.

• Facilitate cross-functional and executive collaboration, providing clear recommendations, decisions, and follow-up actions.

• Collaborate with the Senior Director of AI Transformation & Operations to synchronize enterprise requirements with operational necessities.

⛳️ Requirements

• Over 6 years of experience in AI, AI strategy, or technology strategy, including leading complex initiatives with multiple teams.

• Proven experience in establishing enterprise AI or technology governance, standards, operational practices, or adoption programs.

• Hands-on experience with large language models, retrieval systems, agents, workflow automation, AI evaluation, and AI-assisted development, sufficient to prototype and evaluate solutions.

• Capacity to prioritize opportunities, transform ambiguous business challenges into actionable requirements, and produce measurable operational or financial outcomes.

• Excellent communication, facilitation, and negotiation abilities, including the skill to articulate technical subjects clearly, foster consensus, and lead without direct authority.

• Relevant certifications, such as IAPP AIGP, ISO/IEC 42001 Lead Implementer, ISACA AAISM, CRISC, or CGEIT, or equivalent hands-on experience in implementing enterprise AI governance.

• Preferred: Experience in enterprise SaaS, GovTech, or other regulated sectors.

• Preferred: Experience collaborating with security, risk, or compliance teams.

• Preferred: Experience in developing AI champion networks, employee training programs, or shared internal AI capabilities.

🏝️ Benefits

• Annual bonus target, discretionary based on the achievement of company and individual goals.

• Flexible time off.

• Comprehensive medical, dental, and vision plans.

• Family planning benefits.

• 401(k) retirement savings plan with company match.

• Health savings account with company contributions.

• Flexible spending account.

• Life, accident, and disability insurance.

• Business travel insurance.

• Employee assistance programs.

• Additional well-being benefits.

• Job accommodations available upon request.