Operations Manager – Events

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Act as the primary contact for show teams regarding assigned events.

• Establish, consistently forecast, and meet operational budgets for shows.

• Oversee the effective operation and technical execution of various physical and digital events, features, and projects.

• Develop and execute show project plans, ensuring all operational tasks are completed on time.

• Ensure that events adhere to the company's Health & Safety, Security, and Sustainability policies.

• Implement both internal and external Service Level Agreements.

• Supervise the production and distribution of the show exhibitor manual.

• Collaborate with suppliers, show teams, and sponsors on briefs, designs, feature production, and signage.

• Manage registration areas and enhance the overall welcome experience for attendees.

• Prepare post-event reports and conduct KPI analyses.

• Monitor key contractors alongside Procurement and identify necessary corrective actions.

• Lead, mentor, and develop direct reports and other members of the EMEA Operations team.

• Establish and review performance objectives while identifying training requirements.

• Partner with colleagues to implement best practices in operational planning and management.

• Fulfill HSS Operating Model requirements and promote continuous improvement in event planning.

• Collaborate with Informa's Health & Safety and Sustainability teams.

⛳️ Requirements

• Hold a degree or possess equivalent qualifications.

• Possess strong verbal and written communication skills in both Arabic and English.

• Have a minimum of 5 years of experience in the events or exhibition industry, or a similar field.

• Independently and effectively managed operations for multiple large events at a consistently high standard.

• Experienced in managing, supporting, and developing several direct reports simultaneously.

• Possess a solid understanding of the exhibition industry and related venues.

• Maintain positive working relationships with official contractors.

• Exhibit effective communication skills with Operations team members and individuals at the Director level.

• Familiar with best practices in procurement.

• Demonstrate excellent interpersonal skills and the capability to inspire and motivate others.

• Ability to foresee potential issues and establish contingency plans.

• Capable of meeting tight deadlines while maintaining attention to detail under pressure.

• Willingness and capability to travel/work across various time zones, particularly within the EMEA region.

• Proven knowledge of exhibition Health & Safety guidelines and their implementation.

• Proficient in commonly used business software and project management tools.

• Hold an IOSH Managing Safety Certificate (or equivalent) as a minimum requirement.

• Experience in managing large budgets is advantageous.

• No relocation or sponsorship support available.

🏝️ Benefits

• Option for remote work.

• Opportunities for personal development.

• Supportive leadership with potential for new roles.

• Disability-friendly workplace.

• Adjustments and support during the interview or selection process.

• 9-month contract position.