Events Manager, Event Technology and Registration

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the event registration strategy for Stripe’s Corporate Events team, encompassing pricing models, attendee flows, promotional tactics, and registration policies.

• Design and document registration experiences tailored for various attendee types, including communications, calendar invites, nurture campaigns, and follow-ups.

• Analyze extensive datasets to uncover trends and inform event strategies.

• Define the annual events web roadmap, allocate resources, outline project phases, and establish timelines.

• Create compelling landing page content and manage transactional registration communications.

• Oversee internal and vendor registration systems as well as data movement.

• Ensure compliance with legal and security procedures for registration and attendee screening.

• Define and implement the event mobile app registration strategy, managing app development, testing, quality control, and operation.

• Supervise registration projects from the planning stage through onsite management and post-event analysis.

• Coordinate efforts among cross-functional and global teams, agencies, vendors, and security partners.

• Prepare weekly registration reports for executives and leadership teams.

• Conduct audits and quality control on registration data for landing pages, forms, and event materials.

• Prepare onsite check-in, badging, scanning, contingency, and escalation processes.

• Act as the primary contact for onsite registration escalations.

• Travel to support onsite execution.

⛳️ Requirements

• A minimum of 8 years of experience in event registration management for both paid external and internal events.

• Proficient in event registration software and technical tools.

• Exceptional analytical abilities with a talent for translating data into actionable insights.

• Strong project management skills, capable of handling multiple concurrent projects effectively.

• Excellent interpersonal skills for fostering relationships across departments and with external partners.

• Detail-oriented and organized, ensuring quality and consistency.

• Demonstrated leadership skills and adaptability in dynamic environments.

• Collaborative and creative mindset suited for fast-paced work settings.

• Proficient in influencing, problem-solving, and building consensus for complex projects.

• Superior written and verbal communication abilities.

• Skilled in developing scalable processes and automation techniques.

• Capacity to manage competing priorities and unforeseen challenges in high-pressure situations.

• Preferred experience with Slack, Salesforce, Marketo, Google Drive, Figma, and Asana.

• Preferred experience in international contexts with an understanding of regional differences.

• Familiarity with SEO, email marketing, and social media promotion.

• Travel will be required to support onsite execution.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holidays.

• Opportunities for professional development and training.

• Flexible working arrangements and a supportive work environment.