Operations Manager – Events

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Act as the primary contact for show teams on designated events

• Establish, consistently forecast, and meet operational show budgets

• Oversee the successful execution of show operations and technical delivery for various physical and digital events, features, and associated tasks

• Manage the production and execution of show project plans and timelines

• Ensure events adhere to company Health & Safety, Security, and Sustainability policies

• Enforce internal and external Service Level Agreements

• Supervise the production and distribution of the exhibitor manual for the show

• Coordinate with suppliers, show teams, and sponsors regarding briefs, design, feature production, and signage

• Oversee registration areas and enhance the overall welcome experience

• Compile post-event reports and analyze KPIs

• Monitor key contractors with Procurement and propose corrective actions

• Guide, mentor, and develop direct reports and other members of the EMEA Operations team

• Establish and track performance objectives while identifying training requirements

• Collaborate with colleagues on operational planning and management best practices

• Fulfill HSS Operating Model requirements and integrate continuous improvement in event planning

• Partner with Informa H&S and Sustainability teams

⛳️ Requirements

• Degree-level education or equivalent experience

• Strong and effective verbal and written communication skills in both Arabic and English

• Minimum of 5 years of experience in the events or exhibition industry or a related field

• Independently and effectively managed operations for multiple large-scale events to a consistently high standard

• Experience in managing, supporting, and developing multiple direct reports concurrently

• Solid understanding of the exhibition industry and venues

• Established relationships with official contractors

• Strong communication abilities with Operations team members and individuals at Director Level

• Knowledge of sound procurement practices

• Excellent interpersonal skills with the capability to inspire and motivate others

• Ability to foresee issues and implement contingency plans

• Proven capacity to work under tight deadlines while maintaining attention to detail

• Willingness and capability to travel/work across different time zones, particularly within the EMEA region

• Established knowledge of exhibition H&S Guidelines and their implementation

• Proficient in commonly used business and project management software

• Minimum of IOSH Managing Safety Certificate or equivalent

• Prior experience in managing large budgets is advantageous

• No relocation or sponsorship support is available

🏝️ Benefits

• Opportunities for personal development

• Supportive leadership team

• Environment accommodating to disabilities

• Assistance with the interview or selection process as needed

• 9-month contract role