Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee retention strategies for corps members, which includes documenting and processing exits and leaves.

• Assist with the operations and logistics of summer teaching practicum for designated regions.

• Provide logistical assistance and communication for organizing meetings, check-ins, and events.

• Aid in data management and optimize the processes for incoming corps members.

• Collaborate with matriculation teams and regional staff to ensure a uniform experience for incoming corps members.

• Support the preparation for corps member smoothing windows and ICM confirmations.

• Organize, communicate, track, and manage AmeriCorps action items, including enrollment, background checks, evaluations, exits, paperwork, achievement data, and status changes.

• Educate Teach For America staff on AmeriCorps requirements and responsibilities.

• Maintain AmeriCorps member files and respond to audits from state or federal entities.

• Plan and execute both virtual and in-person days of service.

• Manage systems to ensure that principals receive training on AmeriCorps requirements.

• Create, edit, pilot, and provide feedback on standardized work products.

• Monitor state-specific AmeriCorps grant requirements as applicable.

• Foster relationships with commission staff and participate in commission meetings and training sessions.

• Supply data and feedback to grant writers for applications and progress reports.

• Assist other hubs during peak periods of AmeriCorps activity.

• Offer general administrative support and assist with all-hands tasks as necessary.

⛳️ Requirements

• Minimum of 3 years of professional experience.

• Openness to working some evenings and occasional weekends.

• Willingness to travel 2 to 8 times annually, based on AmeriCorps commission needs.

• Strong commitment to Teach For America’s core values and mission.

• Excellent project planning and execution capabilities.

• Superior communication and interpersonal skills.

• Strong customer-focused service mindset.

• Ability to collaborate with multiple teams and manage both national and regional priorities.

• Capacity to manage a high volume of workstreams and tasks with a focus on prioritization, organization, and attention to detail.

• Ability to excel in goal-driven, fast-paced, and entrepreneurial settings.

• Skill in developing and nurturing effective relationships with diverse internal and external stakeholders.

• Preferred: Over 5 years of work experience.

• Preferred: Experience in managing regional or national AmeriCorps grants or similar grant management roles.

• Preferred: Proven track record of achieving outcomes while overseeing multiple large-scale projects simultaneously.

• Preferred: Previous experience with Teach For America.

🏝️ Benefits

• AmeriCorps education award.

• AmeriCorps loan forbearance.

• Payment of accrued interest during AmeriCorps membership.

• Flexible work arrangements and location options.

• Opportunities for professional learning and development through ongoing reflection, training, and meetings.

• Chance to engage in both virtual and in-person days of service.