Operational Database Administrator – Epic

This is a fully remote position, open to applicants in United States.

📋 Description

• Set up, configure, maintain, and provide support for Epic operational database environments across production, testing, training, and disaster recovery.

• Carry out authorized environment refreshes and routine maintenance tasks.

• Examine database growth, resource limitations, storage performance, and system alerts.

• Utilize Epic monitoring tools, such as System Pulse and RedAlert, to detect and address issues proactively to prevent operational disruptions.

• Ensure the maintenance and validation of database backups, journaling, and recovery processes.

• Engage in high-availability and disaster recovery testing, including documented failover and restoration procedures.

• Implement Epic upgrades, database updates, and maintenance changes following approved change-management protocols.

• Conduct documented testing, validation, and rollback procedures.

• Troubleshoot production issues and coordinate escalations with Epic and InterSystems.

• Provide updates regarding impact, restoration progress, and corrective measures.

• Automate repetitive administrative tasks.

• Keep configuration documentation and runbooks up to date.

• Collaborate with infrastructure teams on capacity planning and the resolution of recurring issues.

• Participate in a scheduled on-call rotation and assist with planned after-hours maintenance, upgrades, and recovery exercises.

⛳️ Requirements

• At least three years of experience as an Epic ODBA within a hospital setting, including direct oversight of live production systems.

• Current Epic Operational Database Administration certification, with all relevant continuing education and release-related requirements up to date.

• Hands-on experience managing InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery processes.

• Proficient in Linux/Unix administration and shell scripting.

• Experience with Epic monitoring and administrative tools, including System Pulse and RedAlert.

• Proven track record in supporting production incidents and executing controlled maintenance in a hospital environment.

• Excellent documentation, communication, and prioritization abilities.

• Capacity to work independently while collaborating with technical teams.

• Familiarity with large, multisite hospital environments, Epic implementation or major upgrades, automation, cloud, and automation is preferred or considered a plus.

• Adhere to organizational security, patient-data protection, incident management, and change control protocols.

🏝️ Benefits

• Annual bonus or incentives.

• Equity awards.

• Employee Stock Purchase Plan (ESPP).

• Scheduled on-call rotation and support for planned after-hours maintenance, upgrades, and recovery exercises.

• Equal employment opportunity.

• Disability or special-needs accommodations.