Online Business Manager – Freelance

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee day-to-day operational management responsibilities

• Coordinate with André and all external service providers (trainers, video editors, graphic designers, tech support, closers, copywriters)

• Filter, rephrase, and prioritize incoming requests

• Track initiative progress, eliminate obstacles, and ensure deadlines are met

• Take ownership of assigned projects and suggest alternative solutions

• Challenge the CEO while safeguarding the company’s priorities

• Conduct audits of the organization and implement any missing procedures and SOPs

• Deploy management tools and develop an internal toolkit/wiki

• Create a centralized KPI dashboard

• Establish a process to assess client satisfaction

• Translate the CEO’s visions into actionable plans

• Monitor project and launch budgets, vendor costs, and compare planned vs. actual expenditures

• Organize activities for both academies before, during, and after each session

• Participate in launches, workshops, and events

• Assist in developing events for the English-speaking US market

• Supervise current external service providers

• Produce a weekly status update for André

• Handle the onboarding and offboarding processes of external providers

• Establish a monthly team ritual

• Potentially assist with the CEO’s strategic planning

⛳️ Requirements

• 3–5+ years of experience in a similar position (OBM, operational right-hand, project manager)

• Preferably experience in infopreneurship, coaching, or online education

• Background in organizations with established operational processes

• Experience in coordinating/managing a remote team of multi-disciplinary freelance providers

• Strong familiarity with System.io or similar tools

• Ability to create, document, and implement procedures and processes

• Proficient with Notion, Slack, and team project/communication tools

• Capability to identify and execute or delegate automations using Zapier/Make

• Bilingual in French and English

• Interest and skill in copywriting and communication are advantageous

• High emotional intelligence and strong interpersonal sensitivity

• Demonstrated autonomy, proactivity, ownership mindset, ability to prioritize, and attention to detail

• Ability to unite and lead a team while providing constructive challenges with tact

• Alignment with the values of authenticity, ethics, and respect

• Quick responsiveness and the ability to remain calm under pressure

• Interest in coaching and personal development fields

• Capacity to take initiative and shape a role that is still evolving

🏝️ Benefits

• Fully remote work environment

• International, dedicated team

• Direct collaboration with a coach and an internationally recognized speaker

• Foundational position with significant growth potential

• Opportunity to contribute to the development of the US market and participate in international events

• Mission-driven focus on support and human impact

• Evolving fixed compensation with the potential for performance-based variable pay