Onboarding Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the onboarding process from the moment an offer is accepted until Day 1.

• Act as the main point of contact for candidates who have accepted offers and for new hires.

• Greet new hires, set expectations, outline next steps, and maintain consistent communication.

• Identify candidates who are lagging in meeting onboarding requirements and ensure timely completion.

• Initiate, organize, and monitor pre-employment and onboarding tasks.

• Keep accurate records of candidate status, documentation, completion timelines, and outstanding requirements.

• Track onboarding pipelines and deadlines to ensure new hires are prepared for their scheduled start dates.

• Collaborate with Recruiting, HR, IT, Credentialing, Training, and Operations to address issues and eliminate obstacles.

• Highlight risks that may hinder scheduled start dates.

• Verify the completion of onboarding tasks and coordinate orientation and training placements.

• Maintain start-date and training rosters while communicating any changes.

• Provide new hires with Day 1 instructions, schedules, technology expectations, and additional start information.

• Ensure a smooth transition from Recruiting/Onboarding to Training and Operations.

• Document onboarding workflows, procedures, handoffs, responsibilities, and service expectations.

• Identify bottlenecks, duplicate tasks, and potential automation opportunities.

• Suggest and implement process enhancements, standardized checklists, templates, and tracking systems.

• Monitor recurring onboarding challenges and address their root causes.

⛳️ Requirements

• A minimum of 2 years of experience in recruiting coordination, onboarding, HR operations, talent acquisition operations, or a related process-driven administrative position.

• Proficient in entering, managing, and tracking candidate or employee data within an ATS, HRIS, onboarding platform, or a comparable workflow system.

• Proven experience in managing multiple individuals through a structured process that involves deadlines, required tasks, documentation, and follow-up.

• Excellent organizational skills with the ability to handle a high-volume workload while maintaining attention to detail.

• Strong written and verbal communication abilities.

• Capable of proactively following up, driving task completion, and escalating issues as necessary.

• A strong process-oriented mindset with the capability to identify inefficiencies and suggest improvements.

• Experience in documenting processes, procedures, checklists, or standard operating procedures.

• Advanced computer skills, including proficiency in Microsoft Office/365, Zoom, Greenhouse or similar applications, and the ability to quickly learn new systems.

• High school diploma or equivalent is required; an associate or bachelor's degree is preferred but not mandatory.

• Must conduct all work physically within the United States; international work during scheduled hours is not allowed.

• Reliable internet connection and a secure, private workspace are essential.

• A Windows or Apple (macOS) computer is required; Chromebooks, Linux machines, or smartphones are not permitted.

• Minimum requirements include Windows 10 or macOS 14 Sonoma.

• An Intel Core i5 or AMD equivalent (Windows) or Apple Silicon (Macs) is necessary.

• 16 GB RAM is required.

• Wired headphones are mandatory; built-in microphones are not acceptable.

• Internet speed should be at least 100 Mbps download and 50 Mbps upload, with an ethernet cable connecting directly from the computer to the router.

• Google Chrome with Amazon Workspaces is required.

• A webcam is necessary for video calls.

🏝️ Benefits

• Fully remote work from a home office.

• W2 employment status.

• An equal opportunity and inclusive work environment.

• Recommended use of a second monitor or dual monitors for optimal work setup.