On-Call Maintenance Specialist – Contract Role

This is a fully remote position, open to applicants in India.

📋 Description

• Evaluate course performance, lesson ratings, and learner feedback to pinpoint content that requires updates.

• Assess and prioritize student feedback on a large scale.

• Revise written content, code examples, screenshots, and demonstrations to align with current frameworks, SDKs, and tools.

• Update instructions and workflows to reflect modern JavaScript/TypeScript versions, Node.js LTS changes, React/Next.js revisions, and Python library/version updates.

• Refresh outdated starter code, dependencies, and package versions.

• Transition workspaces and exercises to newer runtime environments.

• Resolve issues with broken code templates, build failures, environment problems, or incorrect instructions.

• Update Dockerized workspace images using Udacity’s Studio tool.

• Reproduce and fix bugs reported by students in labs and exercises.

• Verify workspace behavior, code execution, and automated test systems.

• Ensure instructions are precise, easy to understand, and technically accurate.

• Create, update, and optimize Docker images for programming courses.

• Write and maintain Dockerfiles, Makefiles, entrypoint scripts, and Linux setup scripts.

• Optimize images for size, performance, and usability for developers.

• Install, configure, and maintain programming runtimes including Node, Python, Java, Kotlin, and Swift.

• Troubleshoot issues related to Linux packages, dependency conflicts, and environment failures.

• Manage build tools such as npm/pnpm/yarn, Gradle, CocoaPods, and pip/Poetry.

• Configure environments for VS Code Web, Jupyter, and terminal-based setups.

• Maintain Kubernetes-compatible workspace images.

• Introduce new tools for students, including linters, debuggers, and CLIs.

• Collaborate with Udacity team members, Content Developers, Program Managers, and Learning Architects to define project scope, prioritize tasks, and collect content information.

⛳️ Requirements

• 2+ years of professional experience with JavaScript/TypeScript or Python.

• Strong grasp of web development frameworks such as React, Next.js, Express, or Flask.

• Capability to debug real-world codebases and student submissions.

• Proficient with Git/GitHub.

• Excellent troubleshooting and issue reproduction abilities.

• Skill in writing clear, high-quality instructional documentation.

• Familiarity with Docker-based development environments.

• Understanding of contemporary build systems and package managers.

• Android Developer Certification or an equivalent qualification is advantageous.

• Familiarity with the Apple Developer ecosystem is a plus.

• Experience with testing frameworks such as Jest, PyTest, Mocha, or XCTest is beneficial.

• A resume showcasing relevant software engineering and tooling experience.

• Applicants seeking employment in the US must possess work authorization that does not require current or future visa sponsorship.

• Candidates currently employed by a client of Accenture or an affiliated Accenture business may be ineligible for consideration.

🏝️ Benefits

• Contractor role with compensation based on location, role, skill set, and experience level.

• Opportunity for remote work.

• Collaborative and logistical support from a Udacity team member.