OEM Regional Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Drive and oversee the sales of Hamilton Company’s automated liquid handling components to OEM clients in the Eastern Region.

• Meet and exceed forecasted sales targets while fostering enduring relationships with key OEM accounts.

• Handle the complete sales cycle, which includes new sales development, forecasting, key account management, contract negotiations, demand scheduling, and collaboration with Customer Service.

• Work alongside Product Management, Technical Support, Marketing, engineering, applications, and manufacturing teams to create regional sales strategies and customer solutions.

• Identify and develop new accounts as well as manage significant strategic accounts.

• Showcase and demonstrate instruments in customer laboratories while providing follow-up assistance.

• Oversee sales activities for automated liquid handling and fluid management components and system solutions.

• Organize customer seminars, demonstrations, applications development, and both pre-sale and post-sale support.

• Seek new business opportunities through leads, networking, trade shows, research, and cold calling.

• Maintain account communications and documentation in HubSpot CRM.

• Manage instrument lifecycles and explore second-generation expansion opportunities.

• Evaluate product pricing and create volume discount schedules.

• Draft sales proposals and quotations while making pricing recommendations.

• Prepare, negotiate, and finalize long-term OEM supply and service agreements.

• Collaborate with cross-functional teams to define application requirements and product capabilities.

• Assess diagnostic and automation market demands and pinpoint major market players.

• Assist in the definition and development of new products for Lab Products OEM markets.

• Participate in trade shows, regional seminars, and company events.

• Act as the primary contact during the development of OEM customer automation solutions.

• Monitor order progress, acquire new business, expand opportunities with existing customers, and renew agreements and contracts.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree from an accredited not-for-profit institution is required, preferably in the sciences or engineering.

• An MBA is preferred.

• Prior sales experience in liquid management component sales to OEM and integrator (design) companies is required.

• A minimum of five (5) years of relevant sales and/or marketing experience is preferred.

• Familiarity with automated laboratory equipment is preferred.

• Ability to effectively present and communicate ideas to C-Suite executives, R&D teams, and other internal and external stakeholders.

• Exceptional organizational, verbal, and written communication skills.

• Proficient in using the MS Office suite.

• Experience utilizing HubSpot CRM to manage leads, opportunities, and account activities.

• Familiarity with ShowPad, Power BI, and D-365 business reporting tools.

• Willingness to travel nationally and potentially internationally.

• A valid driver’s license in the state of residence.

• Access to personal, reliable transportation with valid registration and insurance.

• Ability to safely transport equipment as needed.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Paid time off (PTO).

• Disability benefits.

• 401(k) plan.

• Tuition reimbursement.

• Opportunities for professional growth and advancement.

• Competitive compensation package.

• Commitment to sustainable design initiatives.

• A stable and established company.

• A drug-free workplace.