Nurse Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for patients and their caregivers.

• Provide education to patients, caregivers, and families impacted by generalized Myasthenia Gravis (gMG) regarding the disease, argenx products, and available support services.

• Offer resources to assist patients in managing their condition and coordinating treatment.

• Engage in individual communications with patients and caregivers.

• Deliver direct educational training and support related to gMG and prescribed argenx products.

• Relay insurance coverage updates and findings to patients and caregivers.

• Review and inform patients and caregivers about qualifying financial assistance programs.

• Organize logistical support to help patients receive therapy and manage their condition.

• Collaborate with Patient Access Specialists, Case Coordinators, and Field Reimbursement Managers to address reimbursement challenges.

• Interact with patients and provider case coordinators to ensure tailored support.

• Provide education focused on empowering patients to advocate for their own needs.

• Build relationships and tackle complex challenges faced by patients and caregivers.

• Ensure adherence to relevant industry regulations and argenx policies.

• Travel regionally to support patient education initiatives.

⛳️ Requirements

• Candidates must reside in the Central time zone.

• Must possess a current RN License in good standing.

• Minimum of 5 years of clinical experience in healthcare, including hospital, home health, pharmaceutical, or biotech settings.

• 2 to 5 years of case management experience required.

• At least 2 years of experience in the pharmaceutical or biotech industry.

• Must live within the designated geographical territory.

• Excellent communication and problem-solving abilities.

• Proven skills in time management, planning, prioritization, and multitasking.

• Strong presentation skills along with exceptional written and verbal interpersonal communication.

• Ability to work independently and across various functions.

• Competence in developing, following, and executing plans independently.

• Capacity to cultivate positive relationships internally and externally.

• Flexibility to adapt to changing work environments and responsibilities.

• Ability to flourish in a team setting and contribute flexibly at all levels.

• Proficient in MS Office applications (Word, Excel, PowerPoint).

• Willingness to work weekends and evenings as necessary.

• Completion of mandatory pharmacovigilance training.

• Adherence to relevant industry regulations and argenx policies.

• Travel requirements of less than 50% of the time.

• Bachelor’s degree is preferred.

• Experience with reimbursement is a plus.

• Bilingual or multilingual abilities are advantageous.

🏝️ Benefits

• Eligibility for short-term incentive programs.

• Eligibility for long-term incentive programs.

• Comprehensive benefits package offered.

• Retirement savings plans available.

• Health benefits provided.