Nurse Case Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary point of contact for patients and their caregivers.

• Inform patients, caregivers, and families impacted by generalized Myasthenia Gravis (gMG) about the condition, argenx products, and available support services.

• Provide resources to assist patients in managing their condition and coordinating treatment.

• Engage in one-on-one communications with patients and caregivers.

• Deliver direct educational training and support related to gMG and the prescribed argenx products.

• Relay insurance coverage updates and findings to patients and caregivers.

• Review and inform patients and caregivers about financial assistance programs for which they may be eligible.

• Coordinate logistical support for patients to access therapy and manage their condition.

• Collaborate with the Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to address reimbursement challenges.

• Interact with patients and provider case coordinators to ensure tailored support.

• Provide education focused on empowering patient advocacy.

• Build relationships and manage complex challenges faced by patients and caregivers.

• Ensure adherence to industry regulations and argenx policies.

• Travel within the designated region for patient education and programs.

⛳️ Requirements

• Candidates must reside in the Western time zone.

• Exceptional communication and problem-solving skills are required.

• Proven ability in time management, planning, prioritization, and multitasking.

• Strong presentation skills.

• Excellent written and verbal interpersonal communication abilities.

• Capability to work independently and cross-functionally.

• Skill in developing, following, and executing plans independently.

• Ability to cultivate positive relationships both internally and externally.

• Adaptability to dynamic work environments and responsibilities.

• Ability to excel in a team setting and contribute at all levels.

• Proficient in MS Office (Word, Excel, PowerPoint).

• Willingness to work weekends and evenings as needed.

• Completion of required pharmacovigilance training.

• Compliance with relevant industry regulations and argenx policies.

• Travel requirement is less than 50% of the time.

• Current RN License in good standing is necessary.

• Minimum of 5 years of clinical experience in healthcare, including settings such as hospitals, home health, pharmaceuticals, or biotechnology.

• 2 to 5 years of experience in case management.

• At least 2 years of experience in the pharmaceutical or biotechnology industry is required.

• Experience with reimbursement is an advantage.

• Must reside within the assigned geographic territory.

• Bilingual or multilingual skills are a plus.

🏝️ Benefits

• Short-term incentive programs.

• Long-term incentive programs.

• Retirement savings plans.

• Health benefits.

• Comprehensive benefits package.