New Build Deployment Enablement Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of and manage the New Build Deployment Tracker for designated buildings, monitoring milestones from Cable Ready to Production Ready.

• Facilitate weekly New Build coordination meetings with cross-functional and internal teams.

• Monitor dependencies across various network layers.

• Integrate construction and network timelines, ensuring consistency between schedule sources.

• Lead or co-lead New Build discussions commencing at cable start.

• Provide weekly program updates that emphasize risks, milestone accomplishments, and upcoming dates.

• Act as a liaison between Construction Managers, Deployment Engineers, Connectivity Engineers, and their supporting teams.

• Persuade cross-functional partners to provide and commit to specific dates.

• Oversee the creation and escalation of SEVs for scheduling risks and obstacles.

• Coordinate network infrastructure deployment for 2–4 concurrent buildings.

• Monitor hardware delivery SLAs, material logistics, warehouse locations, shipping, and upstream dependencies.

• Recognize and manage variations among different building types.

• Supervise and drive the resolution of deployment impediments.

• Identify scheduling risks using SLA back-off calculations and hardware delivery timelines.

• Develop and manage SEVs for deployment challenges.

• Communicate timeline effects and updated timelines.

• Escalate issues to leadership when commitments are not fulfilled.

• Assist in standardizing templates across various building types.

• Conduct lessons-learned reviews to pinpoint recurring process gaps.

• Mentor and train new DEMs through reverse shadowing and milestone sessions.

• Travel 15–30% to data center campuses for site visits and/or workshops.

⛳️ Requirements

• Strong understanding of data center network infrastructure and production network layers.

• Familiarity with rack & stack, provisioning, circuit audits, device scanning, and activation/undrain workflows.

• Knowledge of hardware delivery SLAs, BOM management, warehouse operations, and vendor coordination.

• Proficiency with project tracking tools.

• Hands-on experience with AI tools and agentic frameworks for workflow automation and reporting.

• Proven ability to influence without authority across cross-functional teams.

• Ability to work independently in ambiguous, high-pressure situations.

• Excellent communication skills, with the capability to distill complex multi-site status into concise leadership updates.

• 5–8 years of progressive experience in project/program management within data center construction, network infrastructure, telecommunications, or critical facility deployment.

• Experience managing projects in the $1M–$10M range with multiple concurrent workstreams and cross-functional dependencies.

• Direct experience with data center construction phases: foundation, cable start, TFO, commissioning, and network turn-up.

• Experience collaborating with MSPs and field operations teams in a data center setting.

• Previous experience in hyperscale data center environments is strongly preferred.

• Bachelor’s Degree in Engineering, Construction Management, Telecommunications, Computer Science, or a related technical field — or equivalent professional experience (8+ years in data center/network deployment).

• Ability to obtain site access badges and pass background checks for data center facilities.

• Flexibility to support critical deployment milestones outside of standard hours.

• PMP, CAPM, or CSM certification is preferred but not required.

• BICSI RCDD, CDCDP, or similar data center/cabling certifications are advantageous.

🏝️ Benefits

• Medical coverage through UHC (PPO, HSA, Surest options) / Medical coverage through Kaiser (HMO option only) for California employees only.

• Dental coverage provided through UHC.

• Nationwide Vision coverage provided by UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).

• Continuing Education and Professional Development through various integrated platforms, such as Udemy and Coursera.

• Corporate Wellness Program offered by Goomi Group.

• Employee Assistance Program.

• Wellness Days.

• 401k Plan.

• Basic and Supplemental Life Insurance.

• Short Term & Long Term Disability.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.

• Tuition Reimbursement (available 6 months after start date, capped).

• Paid Time Off (accrued and prorated, maximum of 120 hours annually).

• Paid Holidays.

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law.

• Performance-based bonuses, benefits-related payments, or other general incentives may apply but are not guaranteed.