Network Engineer II – Optical

This is a fully remote position, open to applicants in United States.

📋 Description

• Responsible for design planning, record creation, and capacity fulfillment across the U.S. and Canadian networks.

• Collaborate with Project Managers to effectively meet service requirements for customers.

• Design DWDM networks in accordance with Network Architecture standards while accommodating future growth of the network and customer base.

• Implement DWDM wave circuit designs within the core network as required.

• Develop Engineering Design Packages that are easily understood by Operations personnel.

• Provide timely updates to project managers and leadership regarding service deliverables and deadlines.

• Review capacity requests for accuracy and clarify design-related issues with the appropriate departments.

• Maintain customer commitments and deadlines in the Zayo database.

• Assist field operations in troubleshooting provisioning issues and review technical data to address project challenges.

• Open, forecast, and manage budgets based on service commitments.

• Obtain optical vendor quotes, order equipment, transfer equipment from inventory to the field, and draft installation scopes of work.

• Manage workload effectively, prioritize critical issues, and navigate order-flow challenges to meet required deadlines.

• Participate in operations-related projects and support managers during customer or network escalations.

• Stay updated on technology and network solutions, and engage in cross-training as necessary.

⛳️ Requirements

• Bachelor’s degree in a technical field or equivalent education, training, and/or experience.

• At least three (3) years of experience in telecommunications and/or data networking.

• Ability to meet strict deadlines, perform multiple non-predictive tasks, and successfully resolve customer conflicts.

• Strong verbal and written communication skills.

• Working knowledge of optical systems and signal-flow designs through fixed or flex-grid networks utilizing ROADM technology.

• Proficiency in Microsoft Office or Google applications and project management software.

• Capability to apply logical reasoning to identify issues, gather data, establish facts, and draw valid conclusions.

• Familiarity with the following products and systems: Fuji, Adva, Ciena, Cisco, Infinera, Nokia, Salesforce, ServiceNow, Sitetracker equivalents, telecom inventory systems, and Metasolv.

• Knowledge of Visio, Excel, or Google equivalents.

• Applicants must currently have authorization to work in the United States on a full-time basis.

• This position is not eligible for employer-sponsored work authorization, including OPT, TN, H1B, or any other work visa, now or in the future.

🏝️ Benefits

• Non-sales roles may qualify to participate in a discretionary annual incentive plan.

• Sales roles may have the opportunity to participate in a sales incentive plan.

• Comprehensive Health, Dental & Vision Insurance.

• Retirement 401(k) Savings Plan.

• Generous paid time off policy, including paid parental leave.