Network Engineer II

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Lead and engage in the installation, monitoring, maintenance, support, and optimization of network hardware, software, communication links, and routing protocols.

• Assist in the planning, design, and development of LANs, WANs, VPNs, firewalls, intrusion detection systems, and network access control solutions.

• Analyze and resolve network hardware and software issues with precision and efficiency.

• Connect, operate, and oversee network systems.

• Collaborate closely with data center, operations, and technical teams.

• Create and maintain documentation that details logical and physical network designs, VLANs, firewalls, and routing protocols.

• Enhance telecommunications and networking options that facilitate remote communications.

• Develop and refine internal network and infrastructure processes.

• Diagnose and troubleshoot issues across various network environments.

• Support Level I engineers in addressing more complex connectivity challenges.

• Assist in the installation of communications hardware and the repair of equipment.

• Provide responsive service while fostering strong customer relationships.

⛳️ Requirements

• A Bachelor’s degree is required.

• Five years of experience in the networking field.

• Cisco Certified Network Associate (CCNA) certification is required.

• Fortinet certifications are preferred.

• Cisco Meraki certifications are preferred.

• A+ certification is preferred.

• OEM equipment certifications are preferred.

• Familiarity with ASTEA is preferred.

• Ability to manage non-routine network issues with sound judgment.

• Strong troubleshooting, prioritization, and organizational skills.

• Clear communication skills with technical teams, leaders, and customers.

• Commitment to service quality and ongoing process improvement.

• Capability to read and interpret technical materials and produce clear documentation.

• A collaborative and self-motivated approach.

• Commitment to established safety procedures and DYOPATH’s Core Values.

🏝️ Benefits

• Savings fund with a monthly cap of 13%.

• Pantry vouchers amounting to 9%, deposited monthly.

• Christmas bonus equivalent to 25 days of daily income.

• 12 vacation days granted after the first year.

• Anniversary bonus equal to 10 days of base salary.

• 40% vacation premium during the first year.

• Major medical insurance for you and your immediate family.

• Life insurance coverage.

• Opportunity for quarterly bonuses.

• Marriage and bereavement time off.

• Maternity and paternity leave.

• Ergonomic chair provided.

• Monthly stipend of 250 MXN for internet and electricity.