National Accounts Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and coordinate RFQs, RFPs, and pricing inquiries for National Accounts.

• Generate precise and timely quotes across various product categories and vendor partners.

• Collaborate with National Account Managers, Outside Sales Representatives, and estimating teams to ensure pricing alignment.

• Deliver quotes and updates in a clear, customer-ready format.

• Act as the primary internal coordinator for assigned National Account projects.

• Facilitate effective communication among customers, sales teams, branches, vendors, freight providers, and operations.

• Provide proactive updates regarding quote status, order progress, delivery timelines, and modifications.

• Ensure seamless transitions from quote to order to delivery, addressing any issues that arise.

• Input and maintain project data within internal ERP/CRM systems.

• Create and manage project Order Reports that track order status, shipping and delivery timelines, change requests, delays, and issues.

• Verify order accuracy, confirm fulfillment, and assist with project close-out documentation.

⛳️ Requirements

• 3–5+ years of experience in inside sales, customer service, estimating, or project coordination, ideally in fencing, construction, distribution, or building materials.

• Strong knowledge of commercial and industrial fence products, or the ability to learn swiftly.

• Demonstrated capability to handle multiple projects and competing priorities within tight deadlines.

• Excellent attention to detail, follow-through, and problem-solving abilities.

• Outstanding written and verbal communication skills with a customer-first approach.

• Proficiency in Microsoft Excel, ERP/CRM platforms (INFOR preferred), and reporting tools.

• Maintain a calm, professional demeanor in fast-paced, high-volume settings.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and career advancement.

• Supportive team environment and company culture.