Director, Outreach

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire sales process from initial conversation to signed contract with impact investors, grantmakers, and nonprofits.

• Generate and qualify leads, guiding prospects through to successful closure.

• Conduct discovery sessions, product demonstrations, and needs assessments with prospects and leadership.

• Evaluate opportunities using the MEDDICC framework and uphold disciplined forecasting and CRM deal hygiene.

• Create proposals, scopes, and pricing in collaboration with Outreach Leadership, Client Success, and Community.

• Negotiate terms and facilitate the transition to Client Success for onboarding.

• Achieve or surpass annual pipeline and revenue goals.

• Design and implement targeted outbound campaigns through email, phone, LinkedIn, and webinars.

• Build and categorize prospect lists by sector, issue area, and organization size.

• Collaborate with Marketing on messaging, content, and the tracking of campaign performance.

• Re-engage inactive leads and enhance relationships within existing networks.

• Represent UpMetrics at conferences, gatherings, and industry events.

• Deliver presentations, panels, and demonstrations that position UpMetrics as a thought leader.

• Organize pre- and post-event outreach to convert event contacts into viable leads.

• Travel up to approximately 20% for events and in-person client engagements.

• Act as a key market voice to the Product team regarding impact reporting requirements.

• Consolidate feedback from prospects and clients, competitive insights, and deal analysis into actionable recommendations.

• Engage in discussions about the product roadmap, user research, and beta programs.

• Assist in defining sector-specific positioning and use cases.

• Work collaboratively across Outreach, Community, Client Success, and Product teams.

⛳️ Requirements

• 5+ years of experience in business development with a successful track record of closing five- and six-figure deals from start to finish.

• Proven experience selling to impact investors, grantmakers, and nonprofits, both independently and in team settings.

• Background in SaaS or data/analytics is a plus.

• Experience working with a foundation or investment firm is an advantage.

• Demonstrated success in executing outbound campaigns and generating leads from cold outreach.

• Familiarity with structured sales qualification processes and adeptness with a CRM; experience with Salesforce and HubSpot is preferred.

• Strong quantitative and analytical abilities; adept in data, impact, reporting, measurement, and evaluation.

• Exceptional public speaking and presentation skills; comfortable representing the organization at events and panels.

• Experience and expertise in engaging with clients’ executive leadership.

• Ability to translate customer requirements into actionable product feedback.

• Willingness and capability to travel up to approximately 20%.

• Interest in and adaptability to a small, fast-paced company environment.

• Strong motivation to contribute to the growth of a for-profit, impact-driven business model.

• Applicants must have authorization to work in the United States.

• UpMetrics is currently unable to sponsor or take over sponsorship of employment visas.

🏝️ Benefits

• Equity incentive plan.

• 70% employer-paid health insurance for employees and their families.

• Dental and vision insurance.

• Fully funded Life and Accidental Death & Dismemberment insurance.

• Completely covered Short- and Long-term Disability insurance.

• Unlimited time off policy, in addition to paid holidays and monthly Wellness Fridays.

• Parental leave policy.

• FSA plan.

• Lifestyle spending account (LSA) for eligible professional development and wellness expenses.

• Employee Assistance Program through The Hartford.

• 401K plan.

• Remote work equipment provided.

• Annual company retreat and quarterly virtual company events.

• A collaborative team and meaningful work.