National Account Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement strategic account plans aimed at achieving revenue, retention, and expansion objectives.

• Discover opportunities to enhance market share within existing national account relationships by introducing additional locations, service enhancements, and specialized services.

• Identify, qualify, and cultivate new business opportunities within assigned accounts and targeted organizations.

• Facilitate sales presentations, business reviews, and discussions at the executive level with key decision-makers.

• Engage in proposal development, pricing strategies, and responses to RFPs/RFQs.

• Maintain a robust pipeline of growth opportunities and provide accurate sales performance forecasts.

• Lead negotiations and renewals of contracts to maximize profitability and reinforce long-term partnerships with clients.

• Collaborate with Legal, Finance, Operations, Customer Support, Marketing, and Implementation teams.

• Assist in customer onboarding and expansion initiatives.

• Act as the primary sales manager for designated national account clients.

• Establish and nurture relationships with customer stakeholders, Regional Franchise Developers, and internal business partners.

• Conduct regular business reviews to align with customer objectives, evaluate performance, and pinpoint growth opportunities.

• Ensure prompt communication, effective issue resolution, and proactive engagement with customers.

• Advocate for customer satisfaction, retention, and loyalty initiatives.

• Convey customer needs, market intelligence, and competitive insights throughout the organization.

• Keep precise account records, pipeline activities, and sales forecasts within CRM systems.

• Analyze account performance, sales trends, and market conditions.

• Prepare and deliver performance reports, business reviews, and strategic proposals to sales leadership.

• Offer insights and recommendations to support the growth strategy of the National Accounts program.

⛳️ Requirements

• A minimum of 5 years of successful B2B sales experience, ideally in national accounts, strategic accounts, enterprise sales, or key account management.

• Proven track record of achieving or surpassing sales and revenue goals.

• Experience managing intricate sales cycles and multi-location customer relationships.

• Background in franchise, facility services, commercial cleaning, or related service industries is preferred.

• Demonstrated ability to forge executive-level relationships and influence decision-makers.

• Strong consultative selling, negotiation, and presentation capabilities.

• Exceptional verbal, written, and interpersonal communication skills.

• Solid analytical, problem-solving, and strategic planning abilities.

• Capacity to juggle multiple priorities in a fast-paced environment.

• Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools.

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field is preferred.

🏝️ Benefits

• Competitive base salary along with performance-based incentive compensation.

• Medical, dental, and vision insurance coverage.

• 401(k) plan with company matching contributions.

• Paid time off and company holidays.

• Opportunities for professional development and career advancement.

• Flexible remote work environment.