National Account Manager – Employer Engagement

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a strategic regional portfolio consisting of key jumbo employers and their associated ecosystem accounts.

• Develop and implement account plans that outline customer objectives, stakeholder maps, access challenges, value exchanges, actions, metrics, and escalation requirements.

• Foster trusted relationships with senior leaders in employer benefits, total rewards, pharmacy, medical, finance, and procurement, as well as EBCs, consultants, coalition leaders, TPAs, PBMs, carriers, and point-solution partners.

• Facilitate consultative discussions regarding obesity benefit design, access and affordability, utilization management strategies, patient journeys, and population health outcomes.

• Identify and promote access opportunities within the employer decision-making framework.

• Collaborate with market access strategy, contracting, brand management, medical affairs, HEOR/RWE, value communications, patient support, and field teams.

• Convert clinical, economic, and real-world evidence into discussions that highlight value for customers.

• Recognize evidence gaps and communicate actionable needs to HEOR/RWE and strategic partners.

• Create employer-facing resources such as account tools, meeting-in-a-box content, market insights, and solution concepts.

• Track and report on trends related to employer benefits, PBMs, vendors, policies, and competition.

• Provide decision-ready insights that guide segmentation, account prioritization, contracting, evidence generation, and brand strategy.

• Represent Amgen at employer, consultant, and coalition meetings, as well as selected industry forums.

• Ensure account documentation, CRM accuracy, performance monitoring, and compliance with legal, regulatory, privacy, and company standards.

• Offer field sales support as needed to enhance coverage opportunities and resolve billing and coding issues associated with Amgen products.

⛳️ Requirements

• Doctorate degree with 2 years of experience in sales, marketing, market access, employer benefits, or payer roles; OR Master’s degree with 4 years; OR Bachelor’s degree with 6 years; OR Associate’s degree with 10 years; OR High school diploma or GED with 12 years of pertinent experience.

• A minimum of three years in customer-facing strategic account management, market access, payer, employer benefits, consulting, PBM, health plan, coalition, or relevant healthcare experience.

• Willingness to travel domestically up to 60 percent of the time, including overnight stays, as required by business needs.

• Direct experience with self-insured jumbo employers, employer benefit consultants, employer coalitions, TPAs, PBMs, carriers, or health-benefit point solutions.

• Proven ability to influence access, coverage, benefit design, affordability, or population health decisions within a complex healthcare ecosystem.

• In-depth knowledge of employer-sponsored benefits, pharmacy and medical benefit management, utilization management, managed care, and contracting concepts.

• Experience in obesity, cardiometabolic diseases, chronic condition management, population health, value-based care, or other intricate therapeutic areas.

• Capacity to interpret and convey clinical, HEOR/RWE, claims, or utilization data in a manner suitable for executive-level customers.

• Demonstrated cross-functional leadership without direct authority, strong executive presentation capabilities, and disciplined execution of account planning.

🏝️ Benefits

• A comprehensive employee benefits package that includes a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Flexible work models where feasible.

• Opportunities for career development.

• Financial plans that allow saving towards retirement or other objectives.

• Support for work/life balance.