National Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership and cultivate Force Factor’s business with national retail partners.

• Establish customer relationships, broaden distribution, and enhance profitable growth within assigned accounts.

• Propel year-over-year growth in territory by increasing distribution, boosting velocity, securing shelf space, and uncovering whitespace opportunities.

• Manage the complete P&L and commercial relationships for designated national retail accounts.

• Oversee trade spending and promotional ROI; collaborate with finance on deductions and profitable promotional investments.

• Lead broker relationships and ensure partners are accountable for execution and results.

• Handle account-level sales forecasts alongside demand planning and supply chain management.

• Align inventory with promotional strategies and customer demand to sustain in-stock levels, OTIF delivery, and fill rates.

• Create and implement joint business plans, annual strategies, promotional tactics, innovation presentations, and category assessments.

• Foster relationships with buyers, category managers, and key decision-makers at accounts.

• Enhance distribution and velocity through partnerships with distributors.

• Conduct ingredient-focused, scientifically-informed sales discussions.

• Identify new distribution prospects that align with Force Factor’s brand ethos.

• Craft consumer-insight-driven selling narratives customized for each retailer.

• Collaborate with marketing, finance, and operations to execute business strategies.

• Monitor and evaluate account-level sales data to recognize trends and growth prospects.

• Represent Force Factor at trade shows, customer engagements, and industry gatherings.

• Report directly to the Chief Retail Officer.

⛳️ Requirements

• A Bachelor's degree from an accredited 4-year college or university is mandatory.

• 4–7 years of experience in national account management within CPG.

• Proven and substantial record of driving growth with national retailers.

• Demonstrated career stability, having worked at no more than two companies in the last seven years.

• Clear upward career trajectory evidenced by earned promotions and expanding scope, responsibilities, and ownership of business outcomes.

• Direct involvement with national retailer relationships, including headquarters sales meetings, buyer interactions, business plan negotiations, and account-level performance.

• Ability to credibly discuss ingredient science, formulation strategies, and clinical differentiation.

• Strong analytical abilities with the capacity to synthesize SPINS, POS, and distributor data.

• Skilled in developing strategic joint business plans and presenting convincingly to buyers and senior retail decision-makers.

• Excellent written and verbal communication skills.

• Highly organized with the capability to manage a multi-account portfolio and meet competing deadlines.

• An entrepreneurial mindset with a sense of ownership; operates with urgency and initiative.

• Comfortable working independently while maintaining connections with internal teams.

• Willingness to travel frequently to accounts and headquarters.

• Detail-oriented, driven, competitive, and motivated to achieve success.

• Experience in vitamins, supplements, or health and wellness is strongly preferred.

• A degree in Business, Sales, Marketing, or a related field is preferred.

🏝️ Benefits

• Private ownership structure that offers key team members opportunities to learn, collaborate with top talent, and generate substantial wealth.

• A high-performance, meritocratic startup culture.

• The chance to make a meaningful impact on consumers’ lives.

• Participation in trade shows, customer meetings, and industry events as necessary.