National Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive the commercial strategy, revenue enhancement, and merchant relationships across HomeDepot.com and the Pro channel.

• Lead commercial negotiations, Product Line Reviews, and promotional roadmaps.

• Collaborate with Field Teams and Space Planners on in-store execution, POG compliance, and bay integrity.

• Act as the primary contact for HomeDepot.com and Pro merchants, serving as a Brand Advocate.

• Develop, implement, and track annual business plans and tactical initiatives.

• Oversee promotional calendars, pricing strategies, new product launches, and online catalog management.

• Provide strategic insights to the Director of Sales for annual operating plans.

• Assess customer needs and pinpoint cross-selling and upselling opportunities.

• Address operational issues and manage disputes, returns, fines, deductions, and vendor compliance.

• Supervise the expansion of the Quote Center for the Pro channel.

• Plan, develop, and organize Product Line Reviews.

• Assist with store execution, resets, merchandising integrity, off-shelf placements, and promotional rollouts.

• Connect corporate and field representatives on product transitions, rollouts, and store initiatives.

• Engage in store walkthroughs and market visits.

• Lead discussions regarding pricing, program agreements, promotional funding, allowances, and contract terms.

• Achieve monthly and annual revenue, gross margin, profitability, and GTN commitments.

• Manage NPD rollouts, catalog expansions, and product phase-in/phase-out transitions.

• Prepare, analyze, and present category line reviews.

• Report on POS trends, SKU performance, margin health, promotion ROI, and financial metrics.

• Coordinate with Product Management, Channel Marketing, Finance, Supply Chain, and Operations.

⛳️ Requirements

• Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related field.

• 3–5+ years of experience in account management, retail sales, or commercial e-commerce.

• Proven experience managing B2B or B2C product catalogs across various categories in an e-commerce or home improvement retail setting.

• Experience partnering with The Home Depot is highly preferred.

• Knowledge of retail store operations, merchandising resets, and field sales/merchandising teams.

• Advanced data and analytical capabilities, with proficiency in Excel.

• Ability to extract data from various sources, identify trends, assess risks, and deliver actionable insights.

• Excellent verbal, written, and presentation skills.

• Capability to influence both internal teams and external retail merchants.

• Superior project management and organizational skills.

• Proficient in managing multiple deadlines and competing priorities.

• Skilled in coordinating cross-functional project deliverables without direct supervisory authority.

• Customer-focused with a solution-oriented mindset.

• Willingness to travel 10%–15% of the time.

• Must be located in Atlanta, GA, or work remotely while residing in the Eastern or Central US Time Zones.

• Must have legal authorization to work in the United States.

• Employment visa sponsorship is not available.

🏝️ Benefits

• Health, dental, and vision insurance coverage.

• Unlimited Paid Time Off.

• 401K plan with a 6% company match and no vesting period.

• Health Savings Accounts.

• Flexible Spending Accounts.

• Employer-paid Short-Term and Long-Term Disability Insurance.

• Term life insurance with the option to purchase supplemental coverage.

• Tuition Reimbursement.

• Voluntary Wellness Program offering monetary rewards.

• Employee Discounts through Perks at Work.

• Opportunities for community involvement and giving back.

• CliftonStrengths assessment and coaching.

• Professional development opportunities.

• Emphasis on work-life balance.