Named Account Executive – State Government

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Build and sustain long-lasting relationships with State Government clients.

• Leverage data analysis to pinpoint improvement areas and provide data-driven recommendations.

• Offer regular updates to management concerning client account progress.

• Track and report on metrics related to client retention and revenue growth.

• Ensure high levels of client satisfaction by exceeding expectations.

• Work collaboratively with internal teams to create solutions for complex challenges.

• Promptly and effectively address and resolve client issues.

• Keep clients updated about relevant Salesforce product features, updates, and enhancements.

• Recognize growth opportunities within existing accounts and broaden Salesforce services.

• Develop tailored account strategies in collaboration with clients.

• Educate clients on how Salesforce can optimize operations and improve service delivery.

• Stay updated on industry trends, government regulations, and competitive offerings.

• Gain a comprehensive understanding of Salesforce products and solutions.

• Conduct regular meetings and check-ins with clients.

• Serve as the main point of contact for client inquiries and concerns.

⛳️ Requirements

• Over 10 years of experience in quota-carrying software or technology sales and account management, specifically targeting State Government agencies.

• Proven experience working within a team of partners in a matrixed environment.

• Strong focus on execution and a sense of urgency.

• A blend of business curiosity and technical skills to tackle customer data challenges and build trust.

• Solution-oriented approach: devise plans and solutions, communicate value, and navigate customer complexities to drive revenue.

• A degree or equivalent relevant experience is required.

• Residency in the territory is a must.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k).

• Employee stock purchasing program.

• Incentive compensation may be available.

• Equity may be available.