Mortgage Sales Supervisor

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the daily loan origination processes for a small team of Mortgage Loan Originators.

• Ensure that all necessary documents for processing, underwriting, and closing are obtained promptly from the relevant sources.

• Achieve the annual loan volume origination targets set by upper management.

• Build and maintain relationships with referral sources such as real estate brokers, builders, and other external partners.

• Engage in local and state mortgage banking, realtor, and builder trade associations.

• Maintain a comprehensive understanding of the mortgage industry and current issues.

• Foster collaborative partnerships within U.S. Bank Home Mortgage and across various business lines.

• Encourage customer relationship development and promote additional product sales.

• Conduct interviews and recruit new talent.

• Support employee retention through development initiatives and positive engagement.

• Coach, mentor, and develop Mortgage Loan Originators to improve their performance and drive business outcomes.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Two or more years of experience in mortgage sales.

• Registration with the National Mortgage Licensing System (NMLS) in accordance with the S.A.F.E. Act of 2008 and Regulation Z.

• The NMLS registration process includes a criminal background check and a credit assessment.

• Proven skills in business development and relationship management.

• Strong understanding of sales and effective sales strategies.

• Extensive knowledge of mortgage products/services, operations, and current market trends.

• Fundamental understanding of pricing and underwriting criteria from various mortgage insurance companies.

• Proficient knowledge of underwriting standards for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors.

• Awareness of relevant local, state, and national regulations, including zoning laws, Truth-in-Lending, RESPA, and energy audit standards.

• Well-developed skills in customer service and relations.

• Exceptional attention to detail and capability to analyze financial data.

• Strong interpersonal, verbal, and written communication skills.

• Must be capable of fulfilling applicable duties outside the regular place of business.

• A minimum of 2 years of demonstrated success in mortgage loan origination, consistently achieving or surpassing production goals.

• Proven experience in coaching, mentoring, and developing mortgage loan originators.

• Candidates must adhere to U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct, as well as workplace conduct and safety regulations.

🏝️ Benefits

• Healthcare options (medical, dental, vision).

• Basic term and optional term life insurance.

• Short-term and long-term disability coverage.

• Pregnancy disability and parental leave.

• 401(k) plan along with an employer-funded retirement program.

• Paid vacation ranging from two to five weeks based on salary grade and tenure.

• Up to 11 paid holidays each year.

• Adoption assistance programs.

• Sick and Safe Leave accrual at the rate of one hour for every 30 worked, up to a maximum of 80 hours per calendar year, unless otherwise mandated by law.

• Incentive and recognition programs.

• Opportunities for equity stock purchase.

• 401(k) contributions along with a pension plan.