Mortgage Sales Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee loan production for a designated group of Mortgage Loan Officers within a specific geographic sub-market.

• Collaborate on sales and business development initiatives under the guidance of the Regional Mortgage Sales Manager.

• Recruit Mortgage Loan Officers for the assigned territory.

• Propel revenue growth, ensure expense compliance, and enhance operational efficiencies.

• Hire skilled personnel, establish objectives, nurture staff development, manage performance and compensation, foster teamwork, and address disciplinary matters.

• Supervise 8–12 Mortgage Loan Officers, including conducting performance evaluations, implementing PIPs, providing training, and approving time cards and expenses.

• Oversee profitable growth and production objectives for the designated team and region.

• Manage business pipelines and supervise team files in progress.

• Seek new referral sources and maintain strong relationships with retail management, Wealth, and other banking partners.

• Evaluate team development and training requirements.

• Ensure the timely completion of compliance training and adherence to regulatory requirements.

• Reach personal and team CRA/LMI lending targets.

• Meet with potential clients to explain mortgage products and services.

• Assist customers throughout the mortgage application process and manage expectations during processing and closing.

• Verify that applications are accurate and contain all necessary documentation.

• Market and originate residential mortgage loans in accordance with established policies, procedures, and regulations.

• Generate referrals for mortgage services and other company offerings.

• Formulate strategies to meet sales objectives.

• Input loan data into mortgage systems and prepare underwriting files.

• Underwrite loans utilizing point-of-sale underwriting systems within authorized limits.

• Submit applications for processing, resolve conditions, finalize commitments, and prepare for closings.

• Communicate with clients, underwriters, processors, realtors, and closing agents; attend closings as required.

• Maintain up-to-date knowledge of mortgage products, industry practices, laws, and regulations through ongoing education.

• Participate in homebuyer seminars, home shows, broker meetings, and financing workshops.

• Suggest changes to products, programs, and pricing.

• Support successful audits and examinations.

• Manage complex mortgage requirements.

• Attend regional retail meetings alongside or in the absence of Regional Sales Managers.

⛳️ Requirements

• A Bachelor's Degree or equivalent work experience is required.

• Minimum of 5 years' experience in mortgage origination.

• At least 3 years of management experience is necessary.

• In-depth knowledge of the mortgage industry and its guidelines.

• Outstanding sales abilities.

• Strong oral and written communication skills.

• Excellent motivational capabilities.

• Current awareness of trends and products in the residential mortgage industry.

• Competitive mindset with a proven ability to exceed goals in a dynamic environment.

• Must qualify for employment with a covered financial institution according to Regulation Z.

• Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.

• Successful completion of a criminal background check and credit report check.

• Willingness to travel domestically on occasion.

• Capability to perform sedentary work and manage multiple tasks continuously.

• Proficiency in operating standard office equipment.

• Ability to read, write, and understand instructions.

• Competence in basic arithmetic.

• Physical ability to meet requirements, including occasional sitting, standing, walking, squatting, bending, reaching forward, and lifting or carrying items under 25 lbs.

🏝️ Benefits

• Comprehensive health and well-being benefits.

• Savings and retirement plans.

• Paid time off, encompassing Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Reward and recognition programs.

• Regular discussions regarding career development and performance.

• Access to an online learning platform.

• Participation in mentoring programs.

• Training and onboarding sessions.

• Variable compensation and incentive awards, including eligibility for cash and/or equity incentive awards.

• Opportunities for domestic travel.