Mortgage Sales Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Oversee loan production for a dedicated team of Mortgage Loan Officers.

• Facilitate sales and business development in the designated sub-market under the guidance of the Regional Mortgage Sales Manager.

• Recruit and onboard Mortgage Loan Officers for the specific territory.

• Drive revenue growth, ensure expense adherence, and improve operational efficiencies.

• Sell and originate residential mortgage loans in alignment with established goals, policies, procedures, and regulations.

• Hire talent, establish goals, nurture staff development, manage performance and compensation decisions, promote teamwork, and address disciplinary matters.

• Supervise MLOs, including conducting performance reviews, implementing PIPs, providing training, and approving time cards and expenses.

• Propel profitable growth and achieve or surpass regional goals and objectives.

• Collaborate with the Regional Mortgage Sales Manager to manage production elements and business pipelines.

• Seek out new referral sources and cultivate relationships with retail management, wealth partners, bank partners, realtors, developers, attorneys, and other referral sources.

• Evaluate team development and training requirements.

• Participate in regional retail meetings, homebuyers' seminars, home shows, brokers' meetings, and financing workshops.

• Meet with prospects to explain mortgage products, services, recommendations, and loan requirements.

• Assist customers throughout the mortgage application process and manage their expectations regarding processing and closing.

• Ensure that applications and supporting documentation are accurate and complete.

• Input loan information into the mortgage loan system and create necessary supporting files.

• Forward applications to underwriting and submit materials for processing.

• Underwrite loans within the scope of authority utilizing point-of-sale underwriting systems.

• Communicate loan decisions and any additional information requirements to customers.

• Resolve processing conditions, finalize loan commitments, and prepare for closings.

• Maintain communication with customers, underwriters, processors, realtors, closing agents, and others; attend closings as necessary.

• Stay informed on mortgage industry practices, products, laws, regulations, policies, and procedures.

• Propose modifications to products, programs, and pricing.

• Ensure successful audits and examinations by TD Bank.

• Manage CRA/LMI lending objectives for the assigned market.

⛳️ Requirements

• A Bachelor's Degree or equivalent work experience is required.

• A minimum of 5 years of experience in mortgage origination is necessary.

• At least 3 years of management experience is required.

• In-depth knowledge of the mortgage industry and its guidelines is essential.

• Strong sales skills are a must.

• Excellent verbal and written communication abilities are required.

• Exceptional motivational skills are needed.

• Current knowledge of residential mortgage industry trends and products is essential.

• A competitive spirit and the ability to remain motivated to exceed goals are required.

• Capability to thrive in a fast-paced and dynamic environment is necessary.

• Must meet eligibility criteria for employment with a covered financial institution under Regulation Z.

• Must qualify for registration as a registered mortgage loan originator with the NMLS under the SAFE Act.

• A satisfactory criminal background check and credit report check are required.

• Required applicant statements/certifications regarding administrative, civil, and/or criminal findings must be provided.

• Willingness to undertake occasional domestic travel is necessary.

• Ability to perform sedentary work and manage multiple tasks simultaneously is required.

• Continuous operation of standard office equipment is necessary.

• Proficiency in reading, writing, comprehending instructions, and performing basic arithmetic is essential.

🏝️ Benefits

• Competitive base salary along with variable compensation/incentive awards, which may include eligibility for cash and/or equity incentive awards.

• Comprehensive health and well-being benefits.

• Savings and retirement programs.

• Paid time off, which includes Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Recognition and reward programs.

• Regular discussions on career development and performance.

• Access to an online learning platform.

• Mentoring programs available.

• Training and onboarding sessions provided.

• Accommodation support for applicants with disabilities.