Mid-West Life Science Account Manager II

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee a portfolio of current customer accounts to sustain and enhance sales while meeting customer objectives.

• Identify and execute marketing and sales outreach strategies tailored to specific accounts.

• Cultivate long-lasting customer relationships and act as the primary point of contact.

• Collaborate with internal technical teams and client services to showcase offerings and finalize business deals.

• Facilitate CDA and MSA processes as necessary.

• Address customer conflicts and offer solutions utilizing internal resources.

• Provide monthly reports on account and transaction status to sales leadership.

• Present territory performance metrics to internal teams.

• Establish and monitor sales account targets in alignment with company goals.

• Create and assess account business plans and territory KPIs on a quarterly basis.

• Relay customer feedback and market insights to product management and marketing teams.

• Keep precise CRM records for effective account management and forecasting.

• Monitor changes within customer organizations and seek new business opportunities.

• Generate quarterly and annual sales forecasts.

• Analyze sales metrics and recommend actions to enhance performance.

• Encourage transactional sales through e-commerce by educating and monitoring customers.

⛳️ Requirements

• Bachelor’s degree in life sciences or a technical background in drug discovery-related fields; a master’s degree is preferred.

• At least 3+ years of experience in inside sales, account management, or a comparable customer-facing role.

• Demonstrated success as a sales account manager within the life sciences sector or a similar customer-facing position.

• Sufficient technical expertise for sales development in drug discovery.

• Sales competencies including negotiation, customer management, and price negotiation.

• Practical sales experience and a commitment to providing an excellent customer experience are preferred.

• Familiarity with CRM software and Microsoft Office.

• Capability to manage time effectively for optimal business returns.

• Understanding of sales performance metrics and proficiency in data analysis for reporting purposes.

• Knowledge or experience in drug discovery.

• A valid driver’s license.

• Willingness to travel within assigned customer territories.

• Ability to engage with customers face-to-face and conduct productive meetings.

• Proficiency in remote communication tools such as Zoom and Microsoft Teams.

• Authorization to work indefinitely in the United States without restrictions or sponsorship.

• Outstanding communication, negotiation, and presentation skills.

• Capability to deliver projects and respond to inquiries punctually.

• Strong business acumen and problem-solving mindset.

• Analytical skills utilizing BI and Excel.

• Availability to work Monday through Friday from 8:00 am to 5:00 pm, with additional hours as necessary.

🏝️ Benefits

• Comprehensive medical coverage.

• Dental options.

• Vision options.

• Life insurance.

• Disability insurance.

• 401(k) plan with company match.

• Paid vacation.

• Paid holidays.

• Remote work opportunities.

• Full-time employment.