Mid-West Life Science Account Manager II

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Oversee a portfolio of current customer accounts to sustain and enhance sales.

• Create marketing and sales outreach strategies tailored to specific accounts.

• Foster long-term relationships with customers while addressing their needs.

• Act as the primary contact for individual customer requirements.

• Collaborate with internal technical teams and client services to showcase offerings and secure business deals.

• Manage CDA and MSA processes as necessary.

• Address conflicts and provide customer solutions utilizing internal resources.

• Deliver monthly reports on account and transaction status to sales leaders.

• Present territory performance metrics to internal teams.

• Establish and monitor sales account targets in alignment with company goals.

• Create quarterly business plans for accounts, including KPIs and growth strategies.

• Supply customer feedback and market insights to product management and marketing teams.

• Keep accurate CRM records for effective account management and forecasting.

• Monitor changes in customer organizations, acquisitions, and opportunities in the territory.

• Develop quarterly and annual sales forecasts.

• Track sales metrics and suggest improvements for performance.

• Promote transactional sales to eCommerce through customer education and oversight.

⛳️ Requirements

• Bachelor's degree in life sciences or a technical background in drug discovery related fields.

• At least 3+ years of experience in inside sales/account management or a comparable customer-facing role.

• Demonstrated experience as a sales account manager in the life sciences or a similar customer-oriented position.

• Sufficient technical knowledge to support sales development in drug discovery.

• Sales competencies including negotiation, customer management, and price optimization.

• Proficiency in CRM software and MS Office applications.

• Capability to manage time effectively for maximum business impact.

• Understanding of sales performance metrics and data analysis for reporting purposes.

• Knowledge and experience in drug discovery.

• Valid driver's license.

• Willingness to travel within assigned customer territories.

• Capacity to meet with customers face-to-face and conduct productive meetings.

• Proficient in using Zoom and Microsoft Teams.

• Eligibility to work in the United States indefinitely without restrictions or sponsorship.

• Exceptional communication and negotiation abilities.

• Ability to complete projects and respond to inquiries punctually.

• Strong business acumen and problem-solving mindset.

• Excellent presentation skills.

• Analytical skills using BI tools and Excel.

🏝️ Benefits

• Comprehensive medical coverage.

• Dental insurance options.

• Vision insurance options.

• Life insurance.

• Disability insurance.

• 401(k) plan with company matching.

• Paid vacation time.

• Paid holidays.

• Remote work opportunities.

• Monday to Friday work schedule.