Mid Market Account Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Cultivate robust, long-lasting relationships with enterprise clients while acting as a trusted advisor.

• Gain insights into customer challenges, pinpoint expansion opportunities, and promote the adoption of WorkWave solutions.

• Propel growth within assigned accounts by effectively positioning WorkWave solutions, including WinTeam ERP, Timegate, integrated payments, and Wavelytics.

• Establish and nurture relationships with key client stakeholders to ensure enduring partnerships and account vitality.

• Facilitate QBRs and account planning sessions to align strategic priorities and uncover operational gaps and expansion prospects.

• Provide customized product demonstrations in collaboration with Sales Engineers.

• Oversee the complete expansion sales cycle, from needs assessment to negotiation and deal closure, including the preparation of sales agreements.

• Maintain a pipeline of whitespace opportunities and meet monthly, quarterly, and annual ARR targets.

• Ensure precise forecasting, CRM hygiene, and pipeline management within Salesforce.

• Work together with customer success, product, and sales engineering teams to ensure effective deal execution.

• Adhere to MEDDPICC sales methodology best practices.

• Monitor quota attainment, activity targets, QBRs, account plans, and multi-product expansion.

⛳️ Requirements

• Consultative, relationship-first selling approach with the ability to grow existing accounts.

• Strong business insight and capability to identify client challenges and align them with solutions.

• Self-driven, organized, and resourceful in generating expansion revenue.

• Demonstrated success in achieving or surpassing ARR quotas.

• Excellent communication, negotiation, and interpersonal skills.

• Capability to work independently, manage multiple priorities, and navigate complex client organizations.

• Proficient in Salesforce, Salesloft, and sales enablement tools.

• Familiar with MEDDPICC methodology or other enterprise sales frameworks.

• 3–5 years of experience in SaaS sales/account management, preferably with enterprise accounts.

• Bachelor’s degree or equivalent experience.

• Willingness to travel up to 25% of the time for client meetings and company conferences.

🏝️ Benefits

• Casual work environment and flexibility for remote work.

• Flexible collaboration options in the office or virtually.

• Health and dental insurance coverage.

• 401k plan with company match.

• Flexible Time Off policy or a generous PTO plan, depending on the role.

• Paid holidays.

• Up to 4 weeks of paid bonding leave.

• Tuition reimbursement program.

• Employee Assistance Program through TotalCare, offering free counseling 24/7/365, financial counseling, legal guidance, and adoption assistance services.

• 24/7 access to virtual medical care with Teladoc.

• Quarterly awards based on peer nominations.

• Regional discounts and perks.

• Opportunities to engage in charitable events and contribute to the community.

• Extensive video libraries for soft skill and role-specific training available 24/7.

• Live training sessions throughout the year.