Mid Market Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance the net dollar retention of the designated business portfolio through upselling and cross-selling initiatives.

• Negotiate client contract renewals with an emphasis on increasing Annual Recurring Revenue and fostering long-term partnerships.

• Identify and secure new "land and expand" opportunities within the assigned accounts.

• Create proposals and other documentation intended for client engagement.

• Recognize and cultivate significant client relationships.

• Oversee and report on the sales pipeline on a monthly and quarterly basis.

• Comprehend Absorb subscription models and address client inquiries effectively.

• Engage in team meetings and projects aimed at enhancing sales processes and output.

• Build strong internal relationships to support the client lifecycle.

• Remain updated on product releases and training seminars to sustain product expertise.

⛳️ Requirements

• A post-secondary degree, ideally in business or a related discipline.

• A minimum of 3 years of experience in successfully managing client relationships and promoting revenue growth through upselling.

• Exceptional time management and organizational abilities.

• Excellent verbal and written communication skills.

• An outgoing and personable demeanor with a sales-oriented mindset.

• Strong team collaboration skills.

• Capability to excel in a dynamic, fast-paced environment.

• Experience in SaaS or technology sales is preferred.

• Experience engaging with a global clientele is preferred.

• Proficient in MS Office applications, particularly Excel and PowerPoint, is preferred.

• Fluency in additional languages is advantageous.

• Familiarity with Salesforce is preferred.

• Must be able to provide proof of legal eligibility to work in the applied country without sponsorship.

• Candidates selected for the position will be subjected to pre-employment background screening, including a criminal record check.

🏝️ Benefits

• Fully remote-first work structure with flexible working arrangements.

• Comprehensive health and wellness benefits.

• Retirement savings programs.

• Eligibility for two separate bonus plans.

• Generous paid time off.

• Extensive medical and dental benefits tailored to your country of residence.

• New hire equipment allowance.

• Monthly flexibility allowance.

• Unlimited potential for career advancement and internal mobility.

• Employee-driven diversity, equity, and inclusion programs.