Mid-Level Channels and Partnerships Analyst – Communications and Automation

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee communication initiatives for various channels and partners.

• Assist in creating a cohesive framework for communication, systems, and processes tailored to the RD Station partner journey.

• Facilitate connections among the Sales, Customer Success, and Marketing teams that support channel operations.

• Convert strategies into actionable steps, ensuring consistency, governance, and operational effectiveness.

• Act as the governance lead for the partner program’s communication calendar, determining topics, target audiences, segments, and optimal send times.

• Plan and implement comprehensive communication campaigns utilizing marketing automation tools, including the creation and review of copywriting.

• Guarantee the publication and timely updates of launches, campaigns, content, and other information on partner support platforms like the PRM and intranet.

• Assist in reviewing and improving program processes, including partner-tier sizing and commission value assessments.

• Oversee projects and collaborate with Marketing, Product, Partner Finance, Sales, and Customer Success teams to promote alignment and expedite conflict resolution.

⛳️ Requirements

• Practical experience with marketing automation tools, such as RD Station Marketing, or experience with CRMs.

• In-depth understanding of Inbound Marketing strategies.

• Expertise in copywriting and the ability to tailor messages for diverse audiences and objectives.

• Capacity to organize workflows, timelines, and projects while monitoring deliverables and facilitating interdepartmental connections.

• Excellent communication, influencing, negotiation, and autonomy skills, enabling effective work in dynamic and uncertain environments.

• Preferred: experience in managing channels, partnerships, or ecosystems centered on partners.

• Preferred: familiarity with the Software as a Service (SaaS) business model.

• Preferred: experience working in marketing and advertising agencies.

• Preferred: experience managing the customer journey within Customer Success or Customer Experience roles.

• Preferred: knowledge of mapping systems, processes, and user journeys.

🏝️ Benefits

• Comprehensive Well-Being programs, featuring self-care initiatives and benefits across emotional, financial, physical, occupational, and social dimensions.

• Commitment to Diversity and Belonging, actively promoting inclusion and a sense of belonging.

• An environment that fosters ongoing learning and career advancement.

• Autonomy and the freedom to act responsibly.

• A recruitment process that includes a formal job offer presentation.