Enterprise Account Manager – Retail, Manufacturing

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Drive strategic growth across a diverse portfolio of retail, insurance, manufacturing, and hospitality clients in the Northeast region.

• Act as a trusted advisor to executive stakeholders.

• Create long-term account strategies and thorough business plans for accounts.

• Lead cross-functional teams and extended account groups.

• Broaden HPE’s presence in networking, hybrid cloud, AI, compute, storage, and services solutions.

• Align customer KPIs and business priorities with HPE IT solutions.

• Persuade customer executives by articulating solution value and relevance.

• Construct frameworks for customer business value.

• Implement strategies to enhance account growth and profitability.

• Position strategic portfolio solutions and define technology options.

• Identify, develop, and drive opportunities through pipeline creation and deal closure.

• Cultivate executive relationships and establish customer engagement models.

• Foster partner relationships and oversee the partner network.

• Engage with customer CTOs/CIOs and discuss pertinent IT trends.

• Provide feedback to HPE organizations to enhance customer satisfaction and loyalty.

• Coordinate regional pursuit resources and participate in pricing and resource allocation decisions.

⛳️ Requirements

• Preferred university or bachelor’s degree, or equivalent professional experience.

• Desired engineering or technology education, advanced degree, or MBA.

• Over 6 years of experience in enterprise technology sales or strategic account management.

• IT industry experience is preferred.

• A background in various sales roles is an advantage.

• Highly desired experience in supporting retail, insurance, manufacturing, or hospitality clients.

• Familiarity with the latest IT industry innovations and technology trends.

• Comprehensive understanding of HPE products, solutions, and service offerings.

• Capability to lead dispersed and indirect teams within a complex matrix organization.

• Strong skills in building professional relationships and collaborating effectively.

• Proficient in active listening and conveying value propositions.

• Skills in influencing and negotiation.

• Business acumen, including the ability to understand financial reports and business outcomes.

• Commitment to operational excellence and integrity.

• Preferred knowledge of customer industry, enterprise architecture, partner, and influencer ecosystems.

• Consulting abilities to guide customers towards achieving business outcomes.

• Preferred candidates will be based in Maryland.

• Willingness to travel approximately 25–40% of the time.

🏝️ Benefits

• Comprehensive health and wellbeing benefits.

• Programs that support physical, financial, and emotional wellbeing.

• Opportunities for personal and professional development.

• Career advancement opportunities.

• Flexible management of work and personal needs.

• Inclusive workplace culture.