This is a fully remote position, open to applicants in Wisconsin.

• Respond to crisis-related telephone inquiries

• Employ crisis intervention techniques to conduct mental health and suicide risk evaluations

• Offer outreach, support, information, and referral services

• Collaboratively evaluate mental health emergencies

• Coordinate the necessary level of intervention

• Deliver emergency mental health services in compliance with Wisconsin statutes and Administrative Code, specifically DHS 34 and Chapter 51

• Available to work evening and overnight shifts

• Commit to a minimum of 3 shifts weekly, including at least 4 weekend shifts monthly

• Work 2 holiday shifts annually

• Contribute to a crisis service available 24 hours a day, 365 days a year

• Preferred Bachelor’s Degree in a human services-related field

• At least 2 years of experience in the mental health sector

• Relevant work experience and skills may be considered for candidates without a bachelor's degree

• Must reside in the state of Wisconsin

• Capability to maintain emotional stability and self-regulate under pressure

• Proficient in establishing and nurturing effective working relationships with clients and community partners

• Familiarity with and ability to use Word, Excel, Outlook, and Electronic Health Records

• Strong oral and written communication skills

• Capacity to follow both oral and written instructions

• Strong critical thinking and independent problem-solving abilities

• Skill in organizing and prioritizing workload according to immediate needs

• Ability to handle multiple tasks concurrently

• Capability to work autonomously while using internal chat systems

• Access to a personal computer system with high-speed internet and a private workspace

• Employee assistance program

• Wellness program

• Support for professional development

• Paid Time Off

• Additional weekend shift differential of $2.65/hour