Medical Staff Database Administrator

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Uphold the customer relationship with ECHO in line with the established agreement.

• Configure, implement, manage, secure, and oversee the ECHO Credentialing and Provider Data Management System across participating SIH hospitals and service organizations.

• Act as the primary liaison between ECHO and system users.

• Organize ECHO audits, maintenance activities, installations, upgrades, enhancements, methodologies, issue escalation, reporting, user training, and general support.

• Plan, develop, and coordinate medical staff services in alignment with hospital objectives, medical staff bylaws, TJC standards, and regulatory/accrediting requirements.

• Schedule, coordinate, test, communicate, train, and implement ECHO releases and upgrades.

• Maintain daily operations, user-defined field configurations, system security, troubleshooting, and problem resolution.

• Escalate issues to ECHO customer support as needed.

• Identify system interdependencies with other tasks and applications.

• Assist in the design, development, interfaces, and support of ECHO software.

• Develop metrics for system functionality, improvement opportunities, user needs, compliance, and usage processes.

• Audit, evaluate, procure, implement, utilize, and maintain provider credentialing processes and information systems.

• Manage practitioner data repositories that include education, training, experience, and licensure.

• Provide services related to credentialing and privileging.

• Assess credentialing and privileging requests to determine eligibility.

• Analyze data and offer recommendations for credentialing and privileging processes.

• Investigate and confirm discrepancies and adverse information.

• Monitor the collection of information and seek additional details for peer review decision-making.

• Report on applicant credentials and adverse recommendations to the Manager.

⛳️ Requirements

• Bachelor's degree in Health Information Management, Healthcare Administration, Business Administration, Information Systems, Health Informatics, or a related healthcare discipline.

• CPCS Certification, or the ability to obtain certification within one year of eligibility.

• CPMSM Certification, or the ability to achieve certification within one year of eligibility.

• 3-5 years of experience in medical staff services, provider enrollment, or credentialing.

• Experience collaborating with medical staff offices, credentialing departments, provider enrollment departments, or managed care organizations.

• Proficiency in maintaining credentialing software and databases.

• Experience with credentialing software platforms, database management, report writing and analytics, Microsoft Excel, data validation, and quality control.

• Intermittent hand manipulation is required.

• Occasional lifting and carrying of up to 20 lbs.

🏝️ Benefits

• Benefits plan information is available through the employer's Benefits Guide/Plan Information.