Medical Review Officer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Analyze and report drug testing results for DOT, federal, and non-DOT clients in compliance with relevant statutes, regulations, and Standard Operating Procedures.

• Examine documentation for inaccuracies and conduct interviews with donors who have non-negative results via phone.

• Assess whether valid medical reasons exist for non-negative laboratory findings.

• Modify or cancel drug tests when warranted.

• Conduct quality assurance reviews of the testing procedure.

• Offer constructive feedback to laboratory and collection site representatives regarding performance issues.

• Perform quarterly audits of DOT-negative Custody and Control Forms.

• Communicate with clients and tested individuals about problematic cases.

• Consult with federal agency representatives on reviewed cases and provide necessary information.

• Deliver expert-witness testimony as needed.

• Review and approve administrative documents that require MRO evaluation.

• Collaborate closely with the Chief MRO and MRO support staff to ensure the accuracy and integrity of medical reviews.

• Propose process enhancements, discuss potential product functionalities and improvements, and provide input on updates to procedures.

• Stay informed about relevant federal, DOT, and state laws, regulations, MRO manual updates, technological advancements, and best practices in MRO.

⛳️ Requirements

• Candidates must reside in Mexico and possess authorization to work in Mexico.

• Doctor of Medicine (MD) or Doctor of Osteopathy (DO) qualification is required.

• Current Medical Review Officer (AAMRO) certification is necessary.

• A valid license to practice medicine in the United States or Canada is required.

• A minimum of 1 to 3 years of medical training and/or experience in interpreting and evaluating drug test results is mandatory.

• Understanding of issues related to adulterated, substituted, and invalid specimens is essential.

• Familiarity with downgrading and cancellation procedures for tests is required.

• Knowledge of Department of Transportation (DOT) guidelines for MROs and applicable DOT agency regulations is essential.

• Understanding of collection processes, as well as laboratory practices and protocols is necessary.

• Awareness of alternative medical explanations for positive drug test results is required.

• Must be available to take calls during scheduled hours, currently from 8am to 7pm CST.

• A commitment of 20 hours per week is required, with the potential to work additional hours up to 30 hours per week.

• ABAM Certification in Addiction Medicine is preferred.

• Completion of the ASAM Review Course in Addiction Medicine is preferred.

• 1 to 3 years of experience as an MRO is preferred.

• Documented experience providing expert witness testimony is preferred.

🏝️ Benefits

• Opportunities for professional development, including the award-winning SOAR program.

• A generous Paid Time Off Program.*

• Volunteer Time Off (VTO) Policy to promote participation in philanthropic activities.*

• Competitive benefits package (medical, dental, etc.)*.

• Global Employee Assistance Program (EAP) available to all staff members.

• Opportunities to engage with colleagues across six Employee Impact Groups and take part in Employee Experience events throughout the year.

• Hourly work requirement eligibility for certain benefits is mandatory.